The encoding process
The process of mentally constructing a message — putting it into a symbol that can be sent to someone.
The definition of Communication
It's the process by which we use symbols, signs, and behaviors to exchange information.
Perception
A person’s understanding or interpretation of people, events, & messages. How we see ourselves & others.
Non-verbal Communication
Process of intentionally or unintentionally signaling meaning through behavior other than words
The differences between listening and hearing
Hearing is a physiological process of recognizing sound/noise, Listening is a multidimensional process of recognizing, understanding, accurately interpreting, and responding effectively to the messages you hear.
The decoding process
The process of receiving a message by interpreting and assigning meaning to it.
The aim/objective of the functional perspective of communication
To explain how communication behaviors work to accomplish goals in personal, group, organizational, or public situations.
Self-disclosure
Sharing important information about ourselves.
Channel Discrepancy
When one channel say something, but a different channel says another
Cognitive Component of Listening
Selecting messages to focus our attention on and understand, includes *selecting*, (choosing one sound over the other)
The interaction model
A two-directional process between sender and receiver w/ feedback
Define Public Speaking
Form of communication that includes a speaker who has a reason for speaking, an audience that gives the speaker attention, and a message that is meant to accomplish a specific purpose.
Schemas & their function?
Schemas are mental structures that put together related bits of information & we use it to make sense of an interaction (drives your perception).
NVC Reinforcing verbal messages
Repeating, Complementing, Accenting
Denotative vs. Connotative Language
Denotative: basic, consistently accepted definition. ie. dictionary definition
Connotative: subjective, cultural, and emotional ties that a word carries along a denotative meaning
;Sapir-whorf hypothesis
The linear model
Communication in which a sender originates a message, which is carried through a channel — perhaps interfered with by noise — to the receiver.
Informative speech
A speech that increases your audiences understanding or knowledge by presenting new, relevant, and useful information.
Self Fulfilling Prophecy
A prediction that causes an individual to alter his or her behavior in a way that makes the prediction more likely to occur.
Kinesics
Gestures and body language
Listening Challenges
Listening Barriers, Listening Apprehension, Biological Factors, Defensive/Self-absorbed/Biased Listening, Pseudolistening
The competent communication model
Continuous feedback loop between sender and receiver within the context of their relationship, culture, and situation.
Persuasive speech
A speech that is intended to influence the attitude, beliefs, and behaviors of your audience
Perceptual barriers
narrow perspectives, stereotyping, prejudice, biology
Non Verbal Codes (ALL OR NOTHING QUESTION)
Oculesics, Kinesics, Facial Expressions, Voice, Space and Environment, Touch, Chronemics
Communication Accomodation Theory
Communicators adjust their communication (language/NV) according to the audience, group and context.