What do we call something sent to a customer by courier?
Which phrasal verb means to relax?
Kick back
What does "The company had to lay off ten workers last month." mean?
To fire or make the employees leave the job permanently.
"You _________ wear your security badge at all times."
A) could
B) must
C) don't have to
B) must
Five small _______ were waiting at reception for collection.
Packs / packing / packages / packers
packages (noun)
if goods arrive broken, they are ___________.
damaged
Which phrasal verb means to suddenly stop a call?
cut off
What does "Please fill in this form before the meeting." mean?
To complete a form
"You _______ take notes. The information is in the welcome pack."
A) don't have to
B) ought to
C) used to
A) don't have to
The equipment was ________ after a long journey.
congested/ damaged/ concerned/ packed
damaged
What is the name of the person or company that delivers items?
a courier
pick out
What does "I came across an old report while cleaning my desk." mean?
to find unexpectedly
"You _________ forget your badge, or you can't enter."
A) couldn't
B) wouldn't
C) musn't
C) mustn't
Online shoppers can collect orders from secure _____ near their homes.
couriers / products / packets / lockers
lockers (noun)
Too much traffic in city centers is called ____________.
congestion
Which phrasal verb means to be extremely tired from work?
burn out
What does "We need to work out a solution before Friday." mean?
to reach an agreement/find a solution
" You ______ be careful with confidential documents."
A) would
B) should
C) could
B) should
Many companies are investing in _____ to make delivery faster.
production/ automation/ manufacture/ operation
automation (noun, the process of using machines instead of people)