Portal Overview
This free, secure platform lets CHLA families message providers, view results & manage appointments.
What is the MyChildren's LA Patient Portal?
This is the age at which a parent's portal access to a child's record is automatically severed.
What is age 18?
The minimum number of times staff should check portal message pools each day.
What is twice (morning and afternoon)?
Families can join a virtual visit without needing a separate invitation if they have this.
What is a Patient Portal account?
These two groups are denied portal access unless specific legal documentation is provided.
Who are foster parents and active DCFS cases?
The maximum number of business days allowed before an initial portal message response must be sent.
What is 2 business days?
Notes and results created before this date are NOT visible in the portal.
What is April 19, 2021?
When divorced parents both want portal access, each must complete this.
What is a separate enrollment form?
When a staff member is following up on a patient message, they should do this to the message.
What is assign themselves to the message?