Origins of the Theory
This individual developed the Human Relations Theory.
Who is Elton Mayo?
The main idea of the Hawthorne Effect is that workers are more productive when this happens.
What is "they know they are being watched"?
A workplace event that supports the Human Relations Theory.
What is "a team-building activity such as game nights or outings"?
The Hawthorne Effect is important to managers because it helps them understand this.
What is "how observation influences employee performance"?
The Hawthorne Effect is related to this field of psychology.
What is "industrial-organizational psychology"?
The Hawthorne Studies took place during this decade.
What is the 1920's?
Unlike scientific management, Human Relations Theory focuses on this.
What is "employee well-being and social interactions"?
Managers use the Hawthorne Effect to improve performance by doing this.
What is "monitoring employees and giving feedback"?
Team productivity increases when managers improve this workplace factor.
What is "interpersonal relationships"?
True or False: Human Relations Theory suggests employees should only focus on work tasks, not social interactions.
What is "False"?
The company where the Hawthorne Studies were conducted.
What is the Western Electric Company?
The term used to describe the idea that employees are individuals with emotions and needs.
What is "the social person"?
A modern workplace where the Hawthorne Effect is observed.
What is "a call center where employees work harder when supervisors are watching"?
A key management strategy that aligns with the Human Relations Theory.
What is "encouraging open communication and valuing employee input"?
One critique of the Hawthorne Effect is that productivity may not always increase for this reason.
What is "observation alone does not guarantee better performance"?