The Grammar of Finance
HR Metrics Finance Actually Cares About
Creating the Business Case
Final Jeopardy
100

This financial statement shows profitability over a period of time.

What is the Income Statement?

100

This metric measures the return generated for every dollar spent on people.

What is HCROI?

100

According to the presentation, executives do not fund features; they fund this.

What are financial outcomes or ROI?

200

This statement shows what a company owns, owes, and what is left over at a specific moment in time.

What is the Balance Sheet?

200

This metric is calculated as replacement cost plus lost productivity.

What is attrition cost?

200

This is the first step in building a persuasive business case.

What is framing the business problem?

300

This financial statement is the “ultimate truth” because it shows how much cash the business actually generates.

What is the Cash Flow Statement?

300

The presentation showed that even modest increases in employee engagement can create outsized value because they improve this.

What is workforce productivity?

300

This tool links an HR initiative to human capital metrics and then to financial performance.

What is the causal chain or the causal model?

400

Company A had less revenue than Company B, but this higher percentage made it more profitable per dollar earned.

What is net profit margin? (6.3% vs. 3.5%)

400

The financial benefit of reducing attrition is often much larger than leaders expect because turnover costs include this hidden factor in addition to replacement expense.

What is lost productivity?

400

he presentation argues that the correct comparison is not the cost of the program versus $0, but versus this.

What is the cost of doing nothing?

500

This financial principle explains why a company may prefer to spread a payment over several years rather than pay the full amount today.

What is the Time Value of Money? (Chrysler case)

500

Reducing turnover creates financial value because it avoids these two categories of cost.

What are replacement costs and lost productivity?

500

This is the final step in the business case process: translating HR outcomes into this language.


What is the language of finance (or boardroom-ready financial impact)?

500

Great HR programs get funded when HR leaders stop describing activities and instead translate them into this.

What are boardroom-ready financial outcomes (or business impact / ROI)?