Mission & Impact
Color & Justification
Who Ya Gonna Call?
Client Journey
Team & Culture
100

The year Hire Heroes USA was founded.  

What is 2005?  

100

The only color a client can be coded to then be coded Black. 

What is Red? 

100

R&T Request Question(s). 

Who is Sandy Kaider or Aiessa Holland? 

100

The first step a client must take to receive services.

What is registering with Hire Heroes USA?

100

The core values of Hire Heroes USA include commitment, excellence, effectiveness, integrity, and this value.

What is inclusion?

200

This branch of the military inspired the founding of Hire Heroes USA.

What is the U.S. Army?

200

Client has gained civilian employment, but is still pursuing Federal Opportunities. 

What is Blue, Still Looking? 

200

Federal Request Question(s). 

Who is Kristen Ross? 

200

The professional assigned to guide clients through their job search.

What is a Transition Specialist?

200

The city where Hire Heroes USA is headquartered.

What is Alpharetta, Georgia?

300

The founder of Hire Heroes USA.

Who is John Bardis?

300

Client states they want to wait until their 3 year old is in school to seriously job search but wants to stay in touch should the perfect opportunity arise before then.

What is Purple, Passive? 

* Adjust Availability Date

300

Volunteer Request Question(s). 

Who is Chelsea Paguio? 

300

A practice session to prepare clients for real job interviews.

What is a mock interview?

300

The annual event where staff and supporters gather to celebrate achievements. 

(Not Annual Training) 

What is the Empowerment Gala?

400

Hire Heroes USA Mission Statement. 

What is "to empower U.S. military members, veterans, and military spouses to succeed in the civilian workforce"?

400

Client is in school full time but actively seeking Part Time employment.  

1) What is Green? 

2) What is Purple, School? 

*** Do they prefer 30 or 90 day follow up? 

400

You have identified an issue with information in one of the Communication Guide email Templates. 

Who is Kayla Corbisiero (Content Research & Creation Team Lead)? 

400

The program that allows clients to continue engagement after employment.

What is the Alumni Program?

400

The number of 2025 confirmed hires as of Monday. 

What is 5,000+?

(5,148) 

500

This is the nonprofit designation of Hire Heroes USA.

What is 501(c)(3)?

500

Client states that after receiving 100% VA Disability and their retirement, they are no longer seeking employment but are very grateful for your support in their transition. 

What is Grey, Other?

* AM Tag

500

An employer has approached you via LinkedIn messenger wanting to post jobs on our job board. 

Who is Brandon Owens or Jamilla Morse? 

500

Other than feedback, Blue clients can also support the Hire Heroes USA Mission by _______. 

What is becoming a Volunteer? 

500

What individuals on our Team have the highest metrics of the following categories?
- Assessments
- Hires
- Requests
- Conversion Rate

Who are....

Assessments: Emily McMullen (147)
Hires: William Burgess (105)
Requests: William Burgess (222)
Conversion Rate: William Burgess (47.3%)