Employee Development
Feedback Fundamentals
Effective Leadership
All things HR
Ratings & Perf Mgmt Process
100

This resource gives employees free access to more than 25,000 expert-led courses.

What is LinkedIn Learning?

100

Effective feedback has these three essential qualities.

What are timely, specific, and actionable?

100

Effective leaders create clarity by consistently communicating these two things.

What are expectations and priorities?

100

This annual election period gives employees the opportunity to review and select benefits for the upcoming plan year.

What is Open Enrollment?

100

This year-round practice helps prevent employees from hearing performance concerns for the first time at their annual review.

What are regular, documented performance conversations or 1-1's. 

200

These two leaders review tuition reimbursement requests before HR authorization.

Who are the manager and Division Head?

200

Feedback should explain what is working, what needs to change, and this.

What does success look like going forward?

200

This leadership practice means giving employees appropriate authority while remaining available for guidance and support.

What is empowerment?

200

Rather than recommending a particular benefit plan, managers should support employees during Open Enrollment by doing these two things.

What are reinforcing enrollment deadlines and directing employees to the designated benefits contact or resources?

200

An employee assumes “Meets Expectations” is a disappointing rating. According to the rating guidance, it represents this.

What is a strong rating that recognizes fulfillment of job requirements and achievement of assigned goals?

300

Targeted seminars can help employees maintain these professional requirements.

What are required professional credentials?

300

These conversations help employees understand expectations and address concerns promptly.

What are regular, documented performance conversations?

300

Giving someone your full attention, asking clarifying questions, and confirming your understanding demonstrates this communication skill.

What is active listening?

300

HR plans to recruit and select this group for spring and fall 2027.

Who are co-op interns?

300

This rating applies when performance occasionally fell short against specific goals.

What is Low Meets?

400

HR is currently reviewing a new system that will centralize learning, skill development, and training oversight.

What is the Learning Management System, or LMS?

400

Performance concerns should not be introduced for the first time during either of these two events.

What are a formal performance review or corrective action?

400

This team environment allows people to ask questions, acknowledge mistakes, and raise concerns without fear of embarrassment or retaliation.

What is psychological safety?

400

HR reviews these results and shares with the leadership team - provides and key insights to better understand employee feedback.

What are the Employee Survey results?

400

This rating means performance regularly surpasses a specific goal.

What is High Meets?

500

A targeted learning response may include formal training, job aids, scenario practice, or this manager-led activity.

What is coaching?

500

Managers must wait for this approval before communicating an overall performance rating.

What is final approval from the Executive Steering Committee leader for the division?

500

This leadership approach balances accountability for results with coaching, development, and support tailored to individual and team needs.

What is situational leadership?

500

Employee Engagement Survey findings should be converted into these visible, owned commitments rather than simply reported.

What are action plans?

500

An employee says, “I don’t agree with my performance rating.” Rather than debating the rating, the manager should take this approach.

What is listening to the employee’s concerns, explaining the rating with specific examples tied to goals and expectations, and discussing next steps?