1
The mentor...
- is an experienced and trusted adviser
- has been at the company for a long time
- has a lot of skills and knowledge to teach new employees
- is a great source of information
In "Job Shadowing" the new employee...
- follows someone currently in the job.
- watches everything the experienced person does
- takes notes and ask questions later.
Why each step of Tuckman’s model must be visited?
Otherwise, people will remain stuck in the forming stage.
Tuckman's model consists of five stages. TRUE or FALSE
true
Tuckman's model suggests that teams can skip stages if they are highly experienced. TRUE or FALSE
FALSE
What were the 5 ways to improve skills mentioned in the class?
•Buddy system
•Mentoring
•Action Learning Sets
•Job Rotation
•Job/Work Shadowing
What's the "Buddy System"?
- who is in a similar role to new employees.
- has been at the company for a few years but is not in a supervisory position.
What's "Action Learning Sets" about?
- is a group of people who meet to learn from their experiences.
What's "Job Rotation"?
- Employees change jobs.
- They try all, or many of the jobs at a company.
Mention 4 other ways to improve skills.
•Self study
•Peer to peer training
•On-site training
•Off-site training
•One-on-one training
Let's recap Patrick Lencioni's 5 dysfunctions. "Absence of trust" is...
Fear of being vulnerable
Let's recap Patrick Lencioni's 5 dysfunctions. "Fear of conflict" is...
Desire to preserve artificial harmony stifles productive conflict
Let's recap Patrick Lencioni's 5 dysfunctions. "Lack of commitment" is...
Lack of clarity or buy-in
Let's recap Patrick Lencioni's 5 dysfunctions. "Avoidance of accountability" is...
The need to avoid interpersonal discomfort prevents members from holding one another accountable for behaviours and performance
Let's recap Patrick Lencioni's 5 dysfunctions. "Inattention to results" is...
Pursuit of individual goals reduces the focus on the collective
According to Bruce Tuckman’s 5 stages of team development, "Forming" is...
- Uncertainty about roles
- Looking outside for guidance
According to Bruce Tuckman’s 5 stages of team development, "Storming" is...
- Growing confidence in the team
- Rejecting outside authority
According to Bruce Tuckman’s 5 stages of team development, "Norming" is...
- Concern about being different
- Wanting to be part of the team
According to Bruce Tuckman’s 5 stages of team development, "Performing" is...
- Concern with getting the job done
According to Bruce Tuckman’s 5 stages of team development, "Adjourning" is...
- Concern about what happens to the team once the goal has been achieved or the team disbands
What are Bruce Tuckman’s 5 stages of team development?
1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
What are the traits of HUMBLE Ideal team players?
- Lack excessive ego or concerns about status
- Quick to point out the contributions of others
- Slow to seek out attention
- Share credit
- Emphasize team over self
-Define success collectively
What are the traits of HUNGRY Ideal team players?
- Always looking for more
- Almost never have to be pushed by a manager
- Self-motivated and diligent
- Constantly thinking about the next step
What are traits of SMART Ideal team players?
- Have common sense about people
- Know what is happening in a group setting
- Know how to deal with others effectively
- Good judgment around group dynamics
- Intuition on the impact of their words and actions
Patrick Lencioni mentions 5 dysfunctions, what are they?
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention to results