Disable SOP
Account Disables
Reasons for Disable
Planning Ahead
100

Who should I have conversations with to try to determine why the account was disabled before filing an appeal?

What is FB Support?

100

I am the only person with permission to work with Facebook Support and file an appeal.

Who is the Account Admin?

100

Where ads are sending traffic.

What is a landing page?

100

A document that I can share with my client to help educate them on FB policy. 

What is the Understanding Facebook Policy: What Not to Do doc?

200

How should I approach communication with FB Support?

What is "Appreciative, Patient, Apologetic and Understand"?

200

The amount of time it takes for a full review of a Ads Manager shut down.

What is 24-48 Hours?

200
It may have included "you", "work from home", "MLM", or direct assumptions about the audience.

What is "copy"?

200

Things I am responsible for as an Ads Manager when building an ad.



What is reading through all copy and checking images critically and make sure everything is in policy?

300

Communicating daily and often - providing as much detail and explanation as possible.

What is "Client Communication"?

300

Business Manager disable review period

What is 7-10 days?

300

This may have too much text or be inappropriate.

What is "image"?

300

Things that should be shared with a separate account proactively.

What are Pixels & Audiences?

400

The location I will find templates and all information regarding a Business Manager and Ads Manager disable.

What is the Facebook Manager SOP?

400

What is a paused during a disable until ads are live again?

What is Client Billing?

400

This type of URL cannot be used in the body copy of an ad.

What is a URL Shortener?


Avoid all use when possible.

400

A client wants to use the same credit card on a new business manager.

What is "heck no"?

500

Building a new Business Manager.

What is the client's responsibility? 

500

Time to wait once an account is re-enabled

What is one week?

500

Things that should be included on all landing pages and client websites.

What are Terms & Conditions?

Bonus (50): Where can you find these for client reference?

500

Things to have verified by Facebook.

What is "your business, Facebook business page and Instagram page"?