Facial Treatments
Special skills
client interaction
Client home care
Random
100

Name 4 benefits that a facial treatment provides

Deep cleansing, increases circulation/detoxifies, slows down symptoms of premature aging, and addresses skin conditions (like, acne, dryness, oiliness and redness.)

100

Knowledge of _________ is essential for an esthetician to make informed decisions for the client.

What is skin histology, skin analysis, and skin care product.

100

What is the most important aspect of the esthetician's job

A professional approach to client interactions

100

What is the key word for home care?

Program

100

Is it possible to vary a basic facial and why?

Yes, depending on the clients' specific needs you can omit certain steps or add.

200

Facials should be what?

Customized for each individual client concerns.

200

Knowledge of ________ is important for the safety of your clients

Contraindications, technological advances, and facial equipment 

200

How do you Focus on the client

Be genuine in your concern for your client and focus on their needs, give your client you full attention at all times, ask the client what their skin concerns are and listen carefully before you respond.

200

After the first treatment do the following....

Block 15 minutes (can be reduced to 5 minutes if subsequent visits) to explain proper home care for clients.

 Have clients see their skin and discuss conditions

200

What could happen if you massage after extractions 

You could pose possible secondary lesions and clients may experience breakouts 

300

What is required to do by OSHA

Wash your hands, wear gloves, remove products from jars with a spatula, and clean and disinfect product containers before and after each use.

300

_____ and ______, ______, _______ in the facial are valuable parts of your skills

Massage techniques, your touch, pressure, and flow
300

How do you provide client comfort? 

Help the client to relax by speaking in a quiet and professional manner, provide a professional atmosphere and work efficiently, make sure the client is comfortable, beds and chairs are important

300

True or False: Explaining clients in lengthy and esthetician terms will help clients understand their skin conditions, and how to treat their skin.

False; you should explain in simple terms

300

What can happen if massage is performed before extractions?

stimulation would cause further inflammation

400

What are the steps of a facial?

Consultation, Analys the skin, Cleanse, second cleanse, Exfoliate, extractions, mask, toner, serums, moisturizer, spf , Post service consultation 

400

What are other parts of the job that requires proper training

Retailing and client consultations

400
How do you keep the clients informed?

Provide a skin analysis/ educational consultation, Explain the benefits of the products and service you offer, answer any questions the clients may have

400

How should implement the art of recommendation to a client.

Ask questions to "Know your client," suggest two basic products like a cleanser or a moisturizer depending on their concerns, add on other products next visit.
400

What is the difference between dry and dehydrated skin

Dry: coarse, tight, dull in color, and has visible lines/ wrinkles.

Dehydrated: appears thin and may appear fine in texture but is coarse, fine lines and wrinkles.


500

What are some aspects of men's facials and why?

Sponges and towels- better for men's facial hair.

Facial massage is with the flow of hair growth, downwards- beard area tends to be more sensitive. 

500

Why is ongoing education on technological advances and facial equipment is important ...

Allows you to stay informed, excited and motivated, as well as up to date with latest skin care science, knowledge, and techniques. 

500
How do you be diligent, organized and skillful

Maintain neat and clean conditions in the facial work area.


Arrange supplies in an orderly fashion.


Keep implements in a closed container when not in use.


Follow systematic procedures.


Measure or use premeasured products for consistency and best results.


Apply and remove products neatly, and avoid getting them in the eyes, mouth, and nostrils.


Do not let water or products drip down the client’s neck or in the eyes or ears.

500

What will happen if you do not coerce them into taking home more product than they want?

They will trust your expertise and return for another treatment
500

How would you treat someone who has sensitized and oily skin 

Identify and avoid stimuli that provoke a sensitive response, protect the skins moisture barrier by using fatty acids, ceramides, and use oil controling ingredients like mandelic acid