Conversations, Feedback, and Recognition
What does CFR stand for?
The attitudes and behaviors of a company and its employees
What is Company Culture?
A type of management that has a modern, human-centered approach to promoting, evaluating, and improving employee performance
What is Continuous Performance Management?
This is a type of management that is outcome-focused, weakness-based, prone to bias, directing/ autocratic, tied to compensation.
What is Annual Performance Management?
Founder of HOW reports
Who is Dov Seidman
The question "Are goals, roles, and execution plans on our team clear?" as a statement.
What is "Structure and clarity"?
The question "Can we take risks on this team without feeling insecure or embarrassed?" as a statement.
What is "Psychological Safety"?
The question "Are we working on something that is personally important for each of us?" as a statement.
What is "Meaning of Work"
The question "Can we count on each other to do high-quality work on time?" as a statement.
What is "Dependability"
The question "Do we fundamentally believe that the work we're doing matters?" as a statement.
What is "Impact of Work"
The brief and data-driven check-ins on the employees' real-time progress, with problem-solving as needed
What is “ongoing progress updates”?
Helps contributors reach their potential and managers do a better job
What is to "Two-way coaching"
Where the employee’s OKR plan is set for the coming cycle. The discussion focuses on how to best align individual objectives and key results with organizational priorities
What is “Goal setting and reflection”?
Developing skills, identifying growth opportunities, and expanding employees vision of their future at the company
what is "Career growth"
A feedback mechanism to gather input and summarize what the employee has accomplished since the last meeting in the context of the organization's needs (held apart from annual compensation/ bonus review)
What is "lightweight performance reviews"
Both of these champion transparency, accountability, empowerment, and teamwork, at all levels of the organization
OKRs and CFRs
An authentic, richly textured exchange between manager and contributor, aimed at driving performance
What is Conversation?
bi-directional or networked communication among peers to evaluate progress and guide future Improvement
What is Feedback?
Expressions of appreciation to deserving individuals for contributions of all sizes
What is Recognition?
While in the past, people were mostly recognized for longevity, the modern recognition structure is this.
What is performance-based and horizontal.
Based on The Progress Principle, high-motivation cultures rely on these two elements
What are Catalysts and Nourishers?
One of the first to stress the value of regular one-on-one meetings between managers and their direct reports
Who is Peter Drucker?
"What do you need from me to be successful? And now let me tell you what I need from you." Is an example of ___
What is an example of two-way feedback
This and healthy culture are interdependent
What is structured goal setting?
The report that covered seventeen countries and more than sixteen thousand employees which found that self-governing organizations were more successful. It uses a "trust index" to measure specific behaviors.
What is the HOW report?