Case Management
This is what FAIR stands for
Family Assessment and Intervention Response
FAIR FFT, CBT, CPP
Is how FAIR receives all referrals
DFS
The timeframe given for all notes to be entered into the system
72 hours
Is where all internal trainings are assigned and entered
Relias
Are the timeframes in which a family must be seen for a P1, P2, and P3 referral
24 hours
48 hours
7 days
Are the two ways referrals can be received for FAIR FFT and Child Therapy
FAIR case managers and DFS
Is who we can discuss the allegations of the report with
Case head only
These three questions must be asked during the initial visit
Working well, worries, next steps
Is how you would contact different departments when you need assistance such as facilities or IT.
Service Desk Ticket
Is what FTM stands for and when it should be used
Family Team Meeting. Should be offered at initial phone call
Is what FFT stands for and the ages it serves
Functional Family Therapy, 0-17
These two documents need to be present for a case manager to refer a case to therapy
Referral and genogram
These two items must be present if allegations are true and SBC is used
Action plan, family agreement
Is where you would locate the workplace safety guide in case of emergency
Front desk at each location, or the Intranet
Is what ICWA stands for and when it should be used
Indian Child Welfare Act. Should be asked during initial visit
Is what CBT stands for and the ages it serves.
Cognitive Behavioral Therapy, 6-17
This referral must be made if there is domestic violence in the home
DVL, Batterers Program
Are documents that should be completed at the initial session
ACES, Deveruex, Consents, Safety Assessment, and Safety Plan if applicable.
Is the "one stop shop" where you can locate agency policies and procedures, find agency documents, and houses links to all other important agency websites
Intranet
Are the steps for returning a P1 or P2 case
Get supervisor approval.
Call the hotline to return case
Send notes
Document in ETO
Is what CPP stands for and the ages it serves
Child Parent Psychotherapy, 0-5
These are the three items required to be completed in FOCUS if cases are open over 45 days.
FSNG, CSNG, Family Service Plan
These items should be documented in every visit note
Any next steps:
How often PQI (or record reviews) is conducted
Quarterly