⭐ FAIRMONT ROYAL YORK JEOPARDY ⭐

Room Types

100

This traditional guestroom category is approximately 250 square feet

Fairmont Room

200

This 500-square foot traditional room category features both a sitting area and a sleeping area

Deluxe Room

300

This 500-square-foot room category is the only category identified as having accessible rooms

Signature Room

400

These two suites have nightly rates starting at CAD 10,000 + taxes 

Crown Suite and Royal York Suite

500

This suite has a separate bedroom area, a King bed, two full bathrooms, and a living room

Junior Suite

Facilities/Amenities

100

Which TTC subway station is closest to the hotel?

Union Station

200

This exclusive guest lounge is located on the hotel's 18th floor

Fairmont Gold Lounge

300

True or False: Our hotel has 32 meeting and function rooms

True

400

The Fairmont Royal York Hotel has this many rooms

1363 rooms

500

Benihana Japanese Steakhouse used to have a location at our hotel however had recently shut down after 48 years. What year did they close?

2021

Loyalty Tiers and Benefits

100

What is the name of the first tier of the ALL membership program

Classic Membership

200

This ALL membership tier requires 60 qualifying nights or 14,000 status points in a calendar year

Platinum Membership

300

True or False: The Gold membership tier receives free breakfast with their status

False (Only Platinum, Diamond, and Limitless)

400

Which membership tiers should guests anticipate a welcome drink upon arrival (Hint: more than 1 tier)

Silver, Gold, Platinum, Diamond, Limitless

500

Which membership tier is invite-only?

Limitless (the 6th tier)

Hospitality Etiquette

100

Instead of pointing with your index finger when guests ask for directions, which gesture should we do with our hand?

Full outstretched hand

200

How many times at least should you use a guest's name in an interaction once you are provided their name?

Once

300

True or False: It is NOT required to have a child's name on the room (any guest under 18 years old)

False

400

At how many feet should an employee acknowledge a guest with eye contact and a smile?

10-feet

500

What is "emotional intelligence"?

The ability to recognize, understand and manage emotions in positive ways and respond to emotions of guest

Things in a Guestroom

100

This item lets guests keep their clothing neat and pressed

Iron

200

Which piece of technology allows guests to stream from their phones directly to their TV?

Google Chromecast

300

What number does the guest dial on their in-room phone to connect to Royal Service?

"0"

400

These branded bath products are provided in guest bathrooms

Le Labo

500

What closet amenity can be found only in Fairmont Gold category rooms?

A shoehorn