Who do you know
What do I do
Customer Success
Customers
Team Stats
100

Who is the new executive assistant? 

Samantha 

100

Where do you submit legal contract? 

Teams

100

What report shows not activity within 60-days? 

Customers without key activity last 60-days 

100

Who was the most recent customer onsite? 

AdventHealth

100

What CSMs have hit their quota? 

Megan and Danny. 

200

Who is the Healthcare project manager? 

Tommy

200

Who approves credits? 

Sales leadership or Finance

200

What order do we review sales and health? 

Health before Sales. 

200

Who is the upcoming onsite? 

CHRISTUS Health

200

What is our current retention rate? 

90%
300

Who is our newest Salesforce admin? 

Ryan. 

300

When storage is not scoped correctly? 

Megan

300

What are the key elements of an AR/QBR? 

key stakeholders, progress, projects status, new and upcoming items 

300

Who is our newest RX monitoring customer? 

Antelope - nice job Andrew I.! 

300
What is our target for Q4? 

$1 million

400

Who is our new CMO? 

Robin

400

When a customer wants to attend the next user group? 

Campaign status
400

What are the areas of the performance review? 

Platform, CS, Sales, Teamwork

400

What customer added new users? 

PURE

400

What 3 reps have the highest Green customer totals? 

Megan, Nate, Atlas 

500

What grocery chain did our new CEO work for? 

Publix

500

When we have a deal review meeting? 

Update your deals like Adam. Includes Next Steps, close date, ask really good questions. 

500

What is the most important thing to do when you get a new account? 

Key stakeholders and communication preferences 

500

Who is our largest customer? 

Ascension

500

What rep created the most pipeline in the last 90-days? 

Christine