Falcon Bank
How long has Falcon Bank been serving its community?
1986
True or False: Everyone gets the rewards in their Rewards Checking or Cash Back Checking accounts no matter what.
False, only those qualifying
What are the rewards on the Rewards Checking account?
4% APY on balances up to $100,000 & 2.00% APY on balances over $100,000 & up to $10 ATM withdrawal fee refunds
True or False: There is a minimum balance & maintenance fee with the accounts?
False
How can customers know how they're tracking towards qualifying each cycle?
Online banking; mobile banking
What are Falcon Bank's Values
Faith
Family
Falcon
What are the # of debit card transactions to post and settle to qualify
15
Where can customers track their earnings?
Falcon Bank mobile app dashboard
What are the rewards on the Cash Back checking account?
4% on debit card purchases up; Up to $10 cashback each month; up to $25 ATM withdrawal fee refunds
These two products are the primary drivers for deposits
Rewards Checking and Premium Savings
How many branches does Falcon Bank have?
18
What are the qualification for the Rewards Checking?
•15 debit card transactions 1
•E-statements 2
•1 ACH transaction or Direct Deposit 3
What are the rewards on the Premium Savings account?
2.50% APY on balances up to $250,000 & 1.50 APY on balances over $250,000
How many business days before the last business day of the month does the customer have to complete the 3 requirements
1 business day
On average which account has more debit card usage?
Cash Back Checking
In the 1950s, Hugo A. Gutierrez Sr. needed to borrow how much for materials?
$5,000
What are the qualifications for the CashBack Checking?
•15 debit card transactions 1
•E-statements 2
•1 ACH transaction or Direct Deposit 3
Even when your customer doesn't qualify, what does the customer still earn in the Rewards Checking and Premium Savings
Earn base rate of 0.05% APY
Why is this program a Win-Win?
Rewards consumers
Makes or saves the bank money
- higher avg. balance
- younger
- more POS and eStatement adoption
- stickier
- deeper product penetration
-longer life-span
What happens if I don't qualify?
It's still a free account and you can try again next month, plus in Rewards Checking and Premium Savings you get 0.05% on your balance
How do you qualify for a Premium Savings?
Qualify in your attached Rewards Checking
True or False? If you have a Premium Savings any interest & refunds earned will get carried over to the Premium Savings to help PROMOTE savings
True
What happens if they do not meet the qualifications requirements for the CashBack Checking?
If the customer does not qualify it’s still free and they can qualify again in the next cycle
This is the average daily balance that determines whether Rewards Checking or Cash Back Checking is better for the customer.
$3,000