Customer Service &
Book Access
Book Access
This semester, we switched from RedShelf to THIS digital textbook provider.
What is VitalSource?
This lead wants to go wingsuit-flying (AKA “wingsuiting”).
Who is Sebastian?
This is the name of the inventory location for textbooks not yet in bins.
What is textbook receiving?
The CU Book Store had a merchandise collection featuring this Boulder alum.
Who is Peggy Coppom?
Customer IDs beginning with either of these TWO numbers indicate that the customer is a student.
What is 1 or 2?
The Fall 2026 price for CU Book Access Complete.
What is $269 + tax ($293.73)?
This lead is studying French and Arabic this semester.
Who is Hannah?
These are the types of orders we fulfill from our UMC store.
What are graduation, lab supplies, and textbooks?
The CU Book Store opened its Limelight location in this year.
What is 2025?
This is the class code for Fall 2026 courses.
What is 2267?
When a professor brings in an exam, these are the TWO steps to take before placing the exam in the filing cabinet.
What are count the Scantrons and enter the exam into the TAC spreadsheet?
This lead once held a stingray in the middle of the ocean.
Who is Ashley?
These TWO steps need to be taken when the warehouse brings in-store pickup orders.
What are receive the transfer and assign the rack?
This is when CU Book Access was first offered.
What is Fall 2023?
When creating a sales order on NetSuite, this is the option you select after entering billing information.
What is get authorization?
Issues with vending machines are escalated to these TWO companies, depending on if the machine holds snacks or drinks.
What are Pepsi and Canteen?
This lead can walk on their hands for half a football field.
Who is Sophia?
This is what ISBN stands for.
What is International Standard Book Number?
Ralphie VI, who retired due to an “indifference to running,” is more affectionately known as this name.
What is Ember?
In NetSuite, this tab allows us to see which bin a textbook is in.
What is inventory detail?
The students who are eligible for CU Book Access Complete.
Who are main campus undergraduate students enrolled in at least one class?
This lead once drove away from the gas station… without removing the gas pump from their car.
Who is Emma?
The main box size we use for chargebacks.
What is 20 x 13 x 10?
The first CU Boulder graduating class graduated in this year (points for the closest guess).
What is 1882?
To upload to the website, an image file should be no more than this many KB.
What is 200KB?