Encounter type
Which 2 encounter type visits should a lab tech release order from?
office visit and orders only
what should a lab tech do to prevent from releasing MA’S orders?
please double-check that only lab orders are selected. If MA orders are mixed in, be sure to unselect them by holding the Ctrl key and clicking on the unwanted orders.
How should secure chat be used versus teams?
Use Secure Chat for immediate clinic needs related to patient care.
Use Teams for non-clinical or general staff communication, like:
“Lunch is here”
“Need more copy paper”
when should a Vis form be given to a patient?
Before the patient vaccine is administered.
How many times can you postpone a overdue lab result?
no more than 2 times
Can a lab tech enter vaccines in an” office visit”?
Office Visit: You can release lab orders and print the requisition and labels. However, you cannot enter vaccines here.
What steps should be taken when an MA order has been mistakenly released by a lab tech?
As a workaround, you can give the requisition to the MA so the specimen can be sent, allowing the patient’s results to be returned on time.
T/F Can picture be sent through secure chat?
No. not at all.
what is the purpose of adding mychart status to your schedule view?
To identify which patient are not active, and who need to be enrolled in mychart.
How often should the overdue pool be checked?
should be checked daily
When doing a nurse hand-off, what status do you change the nurse visit to?
waiting
Give an example of a good and bad labeling on a lab specimen.
Lab Tech will demonstrate labeling the specimen.
Should an expected date lab order be released on the same day of the office visit?
Expected date orders should not be released until the date entered by the provider has been reached.
Which type of vaccines should be disinfected at the vial septum?
Single and multi-dose vials
When should an overdue point of care test be resolved?
Point of care tests need to be resolved that same day. If you forgot the result, then cancel the order and give reasoning.
What can happen if a lab staff releases orders from the wrong encounter type?
If you release orders from the wrong contact type (like Patient Outreach or Telephone), you will not be able to print the requisition or labels. It can also cause lab results to not return to the provider.
Can unspun SST tube be sent out to Quest labs?
No, the test will be cancelled.
What should be done if a lab tech released an expected date order?
The order must be canceled.
·The provider must be notified in secure chat so they can re-enter the order.
Can a Lab only visit for a flu vaccine be completely signed without entering in the flu screener question?
No, it cannot! The Flu screener must be completed first
what is the name of the pool to forward lab test with no results?
missing lab pool
How can you change departments without logging out of Epic?
By clicking the black triangle next to logging out. Then click change context.
What is the name of the tool you should use when in doubt of processing information? and where can you find the link?
The Quest directory
On the Spine
What are the 3 most common lab errors?
Incorrect specimen labeling. Unspun SST tubes, Incorrect specimen handling and storage
What is Thiamine B-1 handling and storage process?
·Draw 2 lavender-top tubes
·Centrifuge and separate the plasma
·Transfer plasma into an amber tube to protect it from light
·Send the specimen frozen
What do the acronyms "TIQ AND TNP" stand for?
TIQ= TEST IN QUESTION
TNP= TEST NOT PERFORMED