Using Your Resources
You receive a call from a USAA agent asking if a product is admitted. Where would you look to find the answer?
Intranet - Resources - Admitted/Non-Admitted Product States list
Can IQ quote more than four pieces of Contractor’s Equipment over the phone?
Yes
An agent is looking for E&O for a Real Estate agent in Idaho. Can we consider?
No, Idaho is one of the states that is ineligible for Real Estate Agents E&O.
A church in Maine needs a quote for Property, GL, and D&O. What are two additional questions you need to ask?
How many buildings/locations? (if more than 4 send a paper app) and what is total value of property coverage needed? If more than $1 million, send a paper application.
Who is the Rapper who wears a clock around his neck and supported the 2024 USA Water Polo Teams?
Flava Flav
An agent calls on the Speed line with an existing quote. You look up the quote and notice that the quote was quoted through J.E. Brown. What do you do?
Verify with the agent that they work through J.E. Brown and give them the J.E. Brown Instant Quote phone number for next time.
True or false: USLI still writes pure apartment buildings in Canada.
True. It's a paper app.
True or False: We can consider E&O for an Artisan Contractor with a paper application?
False, we do not write E&O for Artisan Contractors.
How do you handle a call for a Homeowner’s Association in NY?
Send a paper application.
In 2024, what musician became the world’s first to become a billionaire solely from songs and concerts?
Taylor Swift
What three exceptions do we have for phone quoting a customer who had an existing policy with us?
Special Events, Commercial Vacant Building, Builders Risk
An in-home (residential) day care that has been in business for a year and a half and needs GL. What do you do?
Since they haven't been in business for 2 or more years, this risk is ineligible.
A Direct Appoint calls for a Professional Liability quote for a Guidance Counselor. How do you handle this?
Call Allied Health Product Path 5606 since it is phone quotable and is a Direct Appoint calling.
True or False: We can write property for a Condo Association in FL with an application but NOT for a Homeowners Association in FL.
False. We cannot write property for any Community Associations in FL (only liab or liab with D&O with an application along with a supplemental for Condo Assoc or phone quote for Homeowners Assoc)
Sixty percent of the world’s lakes (three million total) are in what country?
Canada
True of False – Wind coverage is always excluded in Florida?
True
You receive a call from a Tapco KL agent asking to speak to an underwriter about an LRO quote in submit. What do you do?
Advise the caller to continue to submit online for review.
Can we offer E&O and EPLI for a Chiropractor? And if yes, how do we handle the call?
We can consider it for EPLI only and we can get the caller over to the Medical Providers Product Path 5718.
How do you handle an Adult Softball league looking for GL and D&O?
Call 5709
This series, which premiered in 1989 and has over 700 episodes, is the longest-running primetime scripted television series in the United States.
The Simpsons
An agent asks for liquor liability for a Haunted House. Can we consider?
No, Haunted Houses are ineligible.
A directly appointed agent calls asking if we can quote a handyman. What do you do?
Handymen are ineligible.
True or False: A customer’s customer is looking for a quote for Professional Liability and GL for a software developer. You need to offer to transfer them to their Wholesaler because it is not something we can consider at USLI.
False, we should call Microtek Product Path 5716.
Can we consider a Non-Profit Hospice and if so, how do you handle it?
Send the NP Social Service APP along with the Companion/Caregivers Supplemental.
The United States makes what percentage of the world’s cheese?
25%