Aeration
How often should a typical lawn be aerated
Once a year until lawn is established, every other year after that
A common mistake that hinders succesful overseeding
Over/under watering
This nutrient in starter fertilizer promotes root development
Phosphorus
This many services are included in our Fall Tune-Up
5
If someone calls in unhappy or with a complaint, this is the first thing you should do before offering a solution
Apologize/Empathize
Amount of time a customer should wait after sodding to aerate their lawn
What is the biggest competitor to new seedlings?
Weeds
What does starter fertilizer help maximize?
Germination
Which service is the foundation of the Fall Tune-Up
Aeration
One of the most important steps in being a great customer support agent
Listening
The amount of pure tall fescue seed do we use per 1,000 sq ft on an established lawn
4 lbs
What reduces weed pressure better than any other overseeding benefit?
Density
Results
A customer says, "I'll just seed," what is the biggest issue that can stop that seeding being successful?
Compaction
This is our customer retention goal
80%
What part of the grass benefits most from aeration
The roots
What kind of seed do we use at Weed Man (brand and grass type)
Gateway Green-Tall Fescue
What does starter fertilizer protect
Investment
A customer says, "My lawn looks okay." What are they overlooking?
Prevention
A senior technician needs to go to the property to assess the lawn, this is needed to process that
A tech visit
Our aerator will pull this many plugs per 1,000 sq ft
5,000-7,000
What must every seed have to successfully germinate-this one doesn't have to do with watering
Contact (seed-to-soil contact)
What is the blend for our starter fertilizer?
18-24-12
Which service is the easiest to undervalue—but often has the biggest impact on seed success?
Starter Fertilizer
A customer cancels because they are moving, you should ask them
Their new address for a free quote