Family Requests/Care Tasks
During my visit my patient's family requested that I walk my patient without the use of the walker. What do I do?
Inform the family that as per the care plan, the patient is to use the walker at all times when ambulating.
I arrived at my patient's home and found my patient on the floor in the washroom. What do I do?
Call 911 and notify the office. Do not move the patient.
My patient slipped while I was assisting them out of the shower. What do I do?
Do not move the patient, call 911 and notify the office.
My Patient fell during my visit and the family is requesting that I pick them up as they do not seem injured?
Politely let the family know that this may increase any risk of injury for both the patient and yourself. Recommend that 911 be called and call the office to report the situation
I arrived for my scheduled visit and the patient informed me that he had fallen the night before. What do I do?
Call the office and report the fall immediately.
I have completed the personal care of my patient, is it okay to leave the patient unattended while I tidy up?
No, staff must never leave the patient unattended at any time during the visit.
My patient's daughter is requesting that I walk with the patient around the block during my visit. I know that the patient is unsteady and at high risk for falls. What do I do?
Politely inform the daughter that you would not be permitted to assist with this task and inform the office.
I have competed the patient's care and patient falls while I am tidying up but I did not witness it, is this considered an unwitnessed fall?
NO, any falls that occurs during scheduled visits is considered a witnessed fall and MUST be reported to the office immediately.
My patient is assessed as being at high risk for falls and is requesting that I close the shower curtain so they can shower themselves while I stand by and wait. Is this appropriate?
NO, staff must NEVER leave any patient unattended during visits. If the patient is requesting something other than the care plan, please notify the office.