Staff
This is the person you would call if you couldn't find the extra toilet paper.
This is the form that you should fill out during each shift.
What is the Daily Log?
(also acceptable: What is a Contact Sheet?)
This is the first thing you need to do when you enter the FH on your shift.
What is a Temperature Check?
This is where the storage room is located.
Where is the basement?
This is the procedure of transferring information from the previous person on shift to the next.
What is a Pass Down?
This is Doorways' current President/CEO.
Who is Diana Ortiz?
What are knives?
This is the person(s) responsible for cleaning up after their trash, wash their dishes, maintain a tidy living area.
Who are the clients?
This is the location where you can find client files.
Where is the Program Director's Office?
This is the number of hours that the FH must be staffed for.
How many is 24 hours?
This is the person you should contact if you need to leave your shift earlier than expected.
Who is Tier 2?
This policy needs to be followed each time a new client comes into the FH, or a client has been outside the home for more than 24hrs.
What is the bedbug policy?
These two letter identifications are how staff and volunteers should refer to clients in writing/reports to protect confidentiality.
What are client initials?
This is who needs to approve a cab ride for a client.
Who is Tier 1 OR Tier 2?
This is where you can find client medication.
Where is the large filing cabinet in staff office labeled 'client'?
This is the name of the person you should contact if you need to call out PRIOR to 48hrs before your shift.
Who is the Volunteer Resources Coordinator, Jackie Ciocchetti?
These are the guidelines that clients should follow to help keep the shelter a safe place to live for everyone.
What are the Community Living Guidelines?
This is the curfew time for clients.
When is 10pm, or 9pm for TAYS?
This is who you should call if a client is experiencing a medical emergency.
Who is Emergency Services/911?
These are Doorways' six organizational values.
What are Empathy, Integrity, Inclusivity, Collaboration, Empowerment, and Respect?
This is the number to call when reaching out to Tier 2.
What is 703-965-5533?
This form should be completed after staff or a volunteer have spoken directly to a client, detailing the nature of the conversation and any important notes.
What is a Contact Note?
This volunteer duty/task can greatly reduce the chance of tensions escalating between clients.
What is a walkthrough?
These items are tracked in a log to ensure clients are exercising proper hygiene habits.
What are laundry pods?
This is the acronym for clients who are between the ages of 18-24 facing homelessness.
What is a TAY?