Hearing benefits
what is the copay for Medicare covered hearing exams for Ruby members?
What is the maximum number of in-home and bathroom safety devices Diamond members can receive per year?
up to 6 devices
How much notice is required to schedule a trip for the Transportation Benefit?
72 hours
What is the copay for Medicare covered eye exams for Ruby members?
What is the comprehensive allowance per year for Diamond members?
$8000
Can Diamond members get routine hearing exams at no cost?
yes
What are the contact details for the Bathroom and Home Safety Benefit?
1-800-685-5209 Monday- Friday 8:30AM - 4:30 PM
Can Diamond members use the transportation benefit for non-medical related trips?
Yes, Diamond members can use the benefit for non-medical related trips, like trips to the grocery store to buy healthy food.
Are there copay amounts for routine eye exams for diamond members?
No, it's $0 copay.
What preventative dental services are covered for both Diamond and Ruby members, and how often?
1 oral exam, 1 cleaning, and 1 dental x-ray every 6 months, panoramic x-ray every 5 years.
How often can Ruby members receive a TruHearing branded Select Advanced hearing aid?
Every 3 years
How many one-way trips can Ruby members use with the Transportation Benefit?
What is the copay for Diabetic Retinal Eye Exams for Ruby members?
Are Ruby members covered to receive deep cleaning of the teeth as part of gum disease treatment services every year?
No, Ruby members can receive deep cleaning every 2 years.
What is the coverage for batteries for non-rechargeable TruHearing aids for Diamond members?
80 batteries per hearing aid per year, with an additional box of 120 batteries per year.
How are one-way trips defined, and what is considered a round trip?
A single trip is one-way, and a round trip is considered two trips.
What is the allowance for frames or contacts for diamond members?
Are there any copay amounts for dental specialists for Diamond members?
No, Diamond members have a $0 copay for dental specialists.
What is the manufacturer repair warranty period for TruHearing aids?
3 years
How many one-way trips can Diamond members use with the Transportation Benefit?
100 one-way trips
Are there any plan restrictions on the upgrades available at no additional cost for Diamond members?
Limited upgrades such as transitional lenses and no-line bifocals are available at no additional cost. Plan restrictions apply.
How often can Ruby members receive periodontal maintenance as part of gum disease treatment services?
4 treatments per year when done with regular teeth cleaning.