Vocabulary
What's the English word for "dolor de cabeza"?
Headache
Say a polite way to offer help to a customer.
How can I help you? / Can I help you with anything?
What does "sore throat" mean?
Pain in your throat when you swallow or speak.
He have a fever.
He has a fever.
Name one service a customer can ask for in a pharmacy.
Check blood pressure / Weigh themselves / Flu vaccination
What is the meaning of "antihistamine"? Explain it in English.
A medicine for allergies
Say a polite way to offer a product.
Would you like this one? / I can recommend this.
A customer says: "I have a headache." What do you say?
I recommend Paracetamol 500. / Would you like a painkiller / something for the pain?
You must to speak with the pharmacist.
You must speak with the pharmacist.
A customer wants to weigh himself or herself. What do you say?
The scale is over there. / Yes, of course. Let me show you.
What's the opposite of "prescription medicine"?
OTC medicine / Over-The-Counter medicine
A customer is a tourist. How do you say goodbye?
Thank you and enjoy your stay!
A customer says: “I’m sneezing a lot and my eyes are itchy.” What do you recommend?
Maybe you need something for allergies. / I recommend the AllerFree antihistamine. It helps with those symptoms.
Do you can help me?
Can/Could you help me?
How do you explain where to leave expired medicines?
You can leave them in the green container. / Please use the recycling box.
Name two symptoms a customer might have.
E.g. Stomachache, sore throat, fever, rash, etc.
Say a polite way to ask if the customer needs anything else.
Is there anything else I can help you with? / Do you need anything else?
How would you describe the symptoms of a cold?
Sneezing, cough, sore throat, runny nose, maybe mild fever.
Take it one pill every four hours with water.
Take one pill every four hours with water.
A customer wants to know if they can get a vaccination. What do you say?
Yes, we offer flu shots. / Let me check if the pharmacist is available.
Describe in English what a "painkiller" is and what it's for.
A medicine to reduce or stop pain.
Say a polite way to talk about a product being unavailable.
I’m afraid we don’t have that in stock. / Sorry, that product is currently unavailable.
Which symptoms mean you should speak to the pharmacist? Say two or three.
High fever / Chest pain/ Serious allergic reaction / Vomiting or strong stomach pain / Shortness of breath.
This medicine is for headache, but you shouldn’t take if drive.
This medicine is for headache, but you shouldn’t take it if you’re driving.
A tourist asks: “Can I use my prescription from another country?” What do you say?
I’ll check with the pharmacist for you. / Let me confirm that information.