Show:
Safety
Apps
HR
Types of Associates
Initial ( what do they stand for)
100

What two types of bending positions we use here?

reverse lung and Squatting Position (baseball catcher position)

100

What app will you use to communicate with other Amazon employees?

  • Chime
100

If you forget to punch in or out. You can fix these punches by taking what steps?

By going to your AtoZ and clicking on view schedule. and hitting missed punch and putting in the date and time that you missed your punch.

100

This new hire is the life of the party. They have a fun personality. However, they continually interrupt the class. How would you classify this associate and what would you do to handle this situation?

  • Joker. Remind this associate that the group needs to stay on track. Encourage the associate to focus on the training.
  • If behavior continues, try separating the associate from the group and bringing them closer to you.
100

TWI

  • Training within industry
200

What items cannot be brought into the building (fire able affiance if you bring it in)?

Knives, guns, or any other items that can be considered a weapon.

200

What app grants them access or permissions to their work station?

Umbrella

200

On your third day a one-hundred-and-ten-dollar allowance is given to purchase what item?

  • Safety Shoes (Mind Your Step program – Zappos)
200

 The new hire has surpassed her fellow teammates and is ready for yet another task and is ready to move on to something else. How would you classify this associate and what would you do in this situation?

  • Over achiever. This associate should be reminded that everyone learns at a different pace but all associates need to work as a team.
200

JIB

Job Instruction Breakdown

300

Where is your lanyard worn?

How high should your hair be?

When should hoodies, ear buds, and hats be worn?

Above the waist, on your outermost layer of clothing, for the entirety of your shift.

Hair must be worn above shoulders.

Earbuds and hoodies should not be worn on the floor and hats should not cover your ears.)

300

Which app would you use for labor tracking and module recording?

DSM5 FC Console

300

How can an Associate voice their concerns to Senior management?

  • Voice of associate board. (VOA) also know as MyVoice
300

This new hire is still working on step one of the process while the rest of the group is finishing up step two. This associate has been lagging behind the rest of the group. How would you classify this associate and what would you do in this situation?

  • Turtle. Keep this associate close and assure them that you will help them out later if necessary (after all of the other new hires are on station).
300

SME

Subject Matter Expert

400

What are the 5 COVID safety regulations that you must observe?

  • Masks worn at all times (Mask must cover mouth and nose.)
  • Must stay six feet apart from others.
  • Don't touch your face
  • Covid testing
  • Wash hands and use hand sanitizer often.
  • Wear voice amp. (keep your amp mic don't share).
  • cover your cough and sneezes with your elbow
  • follow the arrows
  • disinfect station and work equipment
  • Go home if you are feeling unwell
400

Name four things you will find in the DSM5 Learning app.

  • TWI
  • Bifrost
  • Retrain Materials
  • ARS Audits
  • Amb. Audits
  • how to earn your vest info
  • Dock training material
  • How to's on labor tracking and training recording
  • Evaluations/Audits
  • Coaching Packets
  • PMV's
400

Amazon employee Taylor wants to take a trip next week. What form of time off can she use and how does she know how much time she has available? How does she submit vacation time?

  • Vacation
  • Visit the Hub and select time
  • On the AtoZ app, click on the "Time" tab and select "Request time off"
400

The new hire is not following standard work and insists on doing things their way. How would you classify this associate and what would you do in this situation?

  • Anchor. This associate should be reminded of the importance behind following standard work. Also, remind the associate that we are all working as a team and need to work together. *If this associate refuses to follow standard work, escalate to their Manager, Process Assistant, or Learning Trainer.
400

IAT

In App Training

500

What are five examples of Amazon’s dress code?

  • No crop tops
  • No v neck shirts
  • No extra baggy clothes
  • No see-through clothing
  • Appropriate shoes
  • Beards may not exceed 3 inches from the face without being tied up or netted.
  • Fingernails must be trimmed to ¼ of an inch from the finger to the top of the nail.
  • Hair should be styled in a manner that does not interfere with front or side vision
  • Armhole openings on sleeveless shirts and tank tops should not hang lower than 2 inches below the armpit
  • Pants must not drag beyond the heel of the shoe and must fit appropriately.
  • Shorts may not be shorter than mid-thigh.
  • For safety, bib overalls and short-all must be hooked/buttoned at all times.
500

What are the steps you take to module record?

1. Get the module numbers from the training material (coaching packet or Bifrost...)

2. Go to FC Console app

-Training

-Train record

-Select class

3. Enter Numbers (module number (always number and 4-5 numbers)

4. Scan the person your trainings badge

5. Scan your badge

6. Hit submit

verfy it went through (it should say that it was in blue letters)


500

 Amazon employee Rylie woke up with a flat tire, what type of time off can she use? Why?

How does she apply for the time off?

  • PTO – last minute emergency time or UPT.
  • Rylie can view her time off by going to the HUB and selecting time off and then filling out a request.
  • The amount of PTO and UPT time an associate has can be viewed on the HUB as well (HUB > time)
500

The new hire is an outgoing person who likes to tell stories and ask questions unrelated to the training. How would you label this associate and what would you do to handle the situation?

  • Talker. Remind this associate to stay on task. Reassure the associate that you will answer all work-based questions one on one once the other associates are working at their stations.
  • If the associate continues to tell stories remind them again that they need to stay on task. Try to get them on track by asking them questions related to the training.
500

SBIS

Situation Behavior Impact Solution