Team Member Handbook
Company History
Shift Basics
Myth VS. Fact
Benefits
100

This is the amount of points a team mmeber will accrue for being tardy greater than 15 minutes and a call out 

What is .5 and 1 point ?

100

This is the year the company began

What is 2015?

100

This is how long a road crew shift typically is 

What is 13 hours and 15 mins?

100

Lights and sirens always gets you to the destination significantly faster

What is a myth?

100

Medical benefits activate for FULL TIME team members when?

What is the first of the month after orientation?

200

This is how long a team member must be employed before they qualify for education benefits

What is 6 months?

200

This is our company's primary type of transport service 

What is interfacility medical transports?

200

This is who you will contact if you are running late

What is Dispatch?

200

If you didn't document it, it didn't happen 

What is fact?

200

This is what team members get if they are on the schedule during a paid holiday

What is matched hours, max at 13 hours

300

This is our mission statement

What is "People First and On Time?"

300

This must be completed before leaving for a shift

What is an ePCR?

300

You can discuss patient details in the hallway as long as you don't say their name 

What is myth?

300

This is what will make a team member ineligible for holiday pay 

What is calling out the week of or shift before or after holiday 

400

We began with these many trucks in service 

What is 1?

400

This is what you should do if you notice missing or damaged equipment 

What is report it immediately?

400

Burnout is just part of EMS and can't be prevented

What is myth?

400

This is the maximum requirement for YMCA visits

What is 4 times?

500

This is the address of the main hub

Where is 1140 Kempsville Rd?

500

This is the first icon in the Trauma App to release your shift.

What is substitutions?

500

You represent the company the moment you put the uniform on 

What is fact?

500

This is the company code for Sentara EAP program

What is Sentara Core?