Managing for Business
Organizing
Leading
Controlling
Operations management
100

An organization needs ___ because they create more efficiency and effectiveness. 

What are Managers

100

A___ organization groups together people who have comparable skills and perform similar tasks. 

What is functional

100

A manager who's adopted a "hands-off" approach and provides relatively little direction to subordinates, is practicing this leadership style. 

What is laissez-faire

100

This management process involves comparing actual to planned performance and taking corrective actions. 

What is controlling. 

100

Standardized products that have come off assembly lines are produced by a process known as____

What is mass production

200

This describes the purpose of your organization...the reason for its existence.

What is a Mission Statement

200

This describes the authority relationships among people working at different levels in an organization. 

What is the Chain of Command

200

This type of manager tends to make decisions without soliciting input from subordinates. 

What is autocratic. 

200

This is the next step after clarifying a problem

What is to generate possible solutions

200

This role makes decisions on how to hold down costs of materials and labor. 

What is the operations manager. 

300

In performing this function managers set goals and determine the best way to achieve them. 

What is the planning function. 

300

They oversee the activities of first-line managers.

Who are the middle managers

300

The management function of an orchestra leader is best characterized as____

What is leading.

300

True or False / In the six step model of problem solving, selecting the best option is the final task. 

What is false

300

True or False / During the production planning stage, operations managers oversee the purchasing of raw materials. 

What is false

400

These shorter-term performance targets direct the activities of an organization.

What are objectives. 

400

This principle refers to the number of people reporting to a particular manager. 

What is the span of control. 

400

This manager mentors and develops subordinates, along with providing opportunities to meet professional needs. 

What are transformational leaders. 

400

These managers are important because they report to top-level managers and oversee first-line managers. 

What are mid-level managers. 

400

Businesses that produce low volume, high variety goods according to customer specifications use a process called ____

What is made-to-order

500

This approach to environmental analysis matches a company's strengths with its available opportunities. 

What is a SWOT analysis

500

In a large organization, this type of manager supervises day-to-day operations. 

What is the first-line manager. 

500

True or False / Setting standards by which performance will be measured is part of the transformational process. 

What is false. 

500

This is the first step in the control process. 

What is to establish standards by which performance is measured.

500

Once you've forecasted the demand for a product, you can calculate the ____ requirements of your production facility. 

What is capacity