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Listening
Business Letters
Writing Process
Cultural Diversity
Non-Verbal Communication
100
the first step in the listening process
What is hearing
100
Everything is aligned to the left
What is block style
100
verbs require helper verbs.
What is passive
100
The United States has this
What is a multicultural society
100
This is an example of body language
What is facial gestures
200
these are the two types of listening
What is casual and active
200
Who actually typed the letter
What is reference initials
200
You must take this into consideration before writing
What is your audience
200
foreigners view Americans as this
What is materialistic
200
How people communicate with space
What is proxemics
300
You spend this range of percentage listening everyday
What is 40-70 percent
300
this tone should be used at all times
What is a positive tone
300
the prewriting stage can be represented by this acronym
What is PALM
300
oversimplified beliefs about a group of people
What is a sterotype
300
How you say it, used to express emotions is an example of
What is paralanguage
400
Listening requires this where hearing doesn't
What is the ability to focus
400
No punctuation after salutation or complementary close
What is open punctuation
400
verbs show the subject performing the action
What is active verbs
400
Exchanging business cards is ceremonious and important in this country
What is Japan
400
Transferring of info without relying on word meanings
What is non verbal communication
500
this is the last and hardest part about the listening process
What is remebering
500
There is a colon after the salutation and a comma after the complementary close
What is mixed punctuation
500
This language should be used at all times
What is inclusive language
500
men and women are payed equally for identical jobs was instituted in this act
What is the equal pay act of 1963
500
Roles of Nonverbal Communication
What is reinforce message Contradict message Substitute message Regulate message