Forming a pool of qualified applicants from which management can select employees.
What is recruiting?
100
Teaching employees to do specific job tasks through either classroom development or on-the-job experience.
What is training?
100
Financial rewards based on the level of output achieved.
What are piece wages?
100
The negotiation process through which management and unions reach an agreement about compensation, working hours, and working conditions for the bargaining unit.
What is Collective Bargaining?
100
Characteristics of diversity which are inborn and cannot be changed. (For example, gender, race, age, etc)
What are Primary Characteristics of Diversity?
200
A formal, written explanation of a specific job, including job title, task, relationships with other jobs, physical and mental skills required, duties, responsibilities, and working conditions.
What is a job description?
200
Training that augments the skills and knowledge of managers & professionals.
What is development?
200
Compensation based on a fixed amount or a percentage of an employees's sales.
What is commission?
200
A public protest against management practices and involves union members marching at the employer's plant.
What is picketing?
200
Legally mandated plans that try to increase job opportunities for minority groups by analyzing the current pool of workers, identifying areas where women and minorities are underrepresented, and establishing specific hiring & promotion goals, with target dates, for addressing the discrepancy
What are Affirmative Action Programs?
300
The process of collecting information about applicants and using that information to make hiring decisions.
What is selection?
300
Familiarizing the newly hired employees with fellow workers, company procedures, and the physical properties of the company.
What is orientation?
300
A financial reward calculated on a weekly, monthly, or annual basis.
What is a salary?
300
An attempt to keep people from purchasing the products of a company?
What is boycotting?
300
More productive use of a company's human resources; Reduced conflict among employees of different ethnicities, races, religions, and sexual orientations as they learn to respect each other's differences; More productive working relationships among diverse employees as they learn more about and accept each other.
What are benefits of workforce diversity?
400
A description of the qualifications necessary for a specific job in terms of education, experience, and personal and physical characteristics.
What is a job specification?
400
What occurs when employees quit or are fired and must be replaced by new employees. Hint: It can be very costly to a business.
What is turnover?
400
A form of compensation whereby a percentage of company profits is distributed to the employees whose work helped to generate them.
What is profit sharing?
400
Negotiation when a neutral third party is brought in to settle a labor dispute and the solution is legally binding.
What is arbitration?
400
This occurs when a company's policies force it to consider only minorities or women instead of concentrating on hiring the person who is best qualified.
What is reverse discrimination?
500
The law that prohibits discrimination in employment and created the Equal Employment Opportunity Commission
What is Title VII of the Civil Rights Act?
500
Employment changes involving resignation, retirement, termination or layoff.
What are separations?
500
A sometimes offered company benefit that offers counseling for and assistance with employees' personal problems that might hurt their job performance if not addressed.
What is an Employee Assistance Program (EAP)?
500
When management closes a work site so employees cannot go to work.
What is a Lockout?
500
According to your book, women now make up this percent of the (non-farming) workforce.