FORBES
Forbes Travel Guide Standards are divided into how many categories / classifications?
11 Classifications
What are the two banks that we have here inside Okada Manila?
BDO & AUB
Give the Beat the Great Formula in Acknowledging the Guest (QUICK 1)
10 / 5
What is the operating hours of Red Spice?
24 Hours
Who is the Director Of Culinary?
Chef Josef Tueschler
How many 5 Star Rated Hotels by Forbes Travel Guide are there in Macau?
22
Owndays & Eye Society
What are the 4's when talking to our guest? (QUICK 2)
STOP, STAND STRAIGHT, SMILE, SPEAK
Executive Lounge is located at what floor?
19th Floor
Who is our F&B Division Head?
Andreas Balla
Forbes Travel Guide has a total of _____ Objective Standards
900
Who is the Head of Retail Department?
Alvaro Ramos
How to close the conversation properly? (QUICK 6)
Thank you + Guest Name + Well Wish
Who is the Head Chef for Goryeo?
Chef Hakjin Lee
Who is the Head of Employee Dining Room?
(Dining / Service)
Ms. Susie Darling Tepora
What is the old name of Forbes Travel Guide when it started back in 1958?
Mobil Travel Guide
What is the name of our Pharmacy / Drug Store inside Okada manila?
Med Republique
What do you call the valuable piece of information that is coming from the guest during the engagement? (QUICK 4)
Golden Nuggets
How may Japanese Lanterns are suspended in the ceiling of Enbu?
2,160
Who is the Assistant Director for F&B Operations?
Ramonchu Echevaria
Okada Manila is 5 Star Rated Hotel by Forbes Travel Guide for how many years now (2025)?
6 Years
What is the name of the Dental Clinic that we have here inside OKada Manila
AIID
What does T.A.T.U. Means? (QUICK 3)
Try, Ask, Thank, Use
What are the two sections of La Piazza?
Tratorria & Ristorante
Who is the Executive Assistant / Admin of our F&B Division Head (Andreas Balla)
Marielle Ng Cha