In Beat the Greet, What should you do during 10/5?
10 - Establish connection
5 - Proper Greeting
Name the 2 Banks that we have here in Okada Manila?
AUB & BDO
What is the Operating Hours of Red Spice?
24 Hours
Forbes Travel Guide has a total of how many standards?
900
Who is our F&B Division Head?
Andreas Balla
What does T.A.T.U Means?
Try, Ask, Thank, Use
Guest is looking for glasses or shades? Which retail outlet would you recommend?
Eye Society or Owndays
Where is Executive Lounge Located?
19th Floor, Coral Wing
Forbes Travel Guide Standards are divided into how many classifications?
11
Who is in-charge of Employee Dining Room (Service Side)
Susie Darling Tepora
Name the 4-S of Quick 6 # 2
STOP
STAND STRAIT
SMILE
SPEAK
Where is Onban Korean Restaurant Located?
Player's Kitchen
Name the 2 areas / section of La Piazza?
Tratorria & Ristorante
Okada Manila is 5 Start Rated Hotel by Forbes Travel Guide for how many years now?
6 Years
Who is the admin of our F&B Division Head?
Marielle Ng Cha
What is the formula for Closing the Conversation? (Quick 6)
Thank you + Guest Name + Well Wish
Guest was looking for a drug store, What is the name of our Pharmacy here in Okada?
Med Republique
Who is the Head Chef of Enbu?
Mazahiro Mizumoto
How many 5 Stars Rated Hotels are there in Macau?
24
Who is our current Executive Chef?
Mattia Stroppa
What is the valuable piece of information that you collect during guest engagement?
Golden Nuggets
What is the name of our Dental Clinic / Cafe here in Okada Manila?
A I I D
How may Red Chochin Laterns are displayed in the Ceiling of Enbu?
2,160
What was the old name of Forbes Travel Guide?
Mobil
Who is the Vice-President for Sales & Marketing?
Cielo Reboredo