Tool Box
Un-Boxing
Best Actions
Take it to the MAX
100

This tool on apple.com makes it easy to help customers find the right device by letting them choose 3 iPhones side by side

What is the Compare Tool?

100

This is the newest processor for the iPhone 13

What is A15 Bionic chip

100

When ordering the AWATCH 7 this year BOTH the companion iPhone and the watch must be on this network to work properly.

What is TNX?

100

This is the allotted high speed MHS data on the Sprint Max Plan 

What is 40 GB with unlimited 3G 
200

This is a dynamically branded device that can be sold across all T-Mobile brands, such as Metro by T-Mobile. In contrast, older non-universal SKUs require a separate, unique SKU for each brand.

What is Universal SKU?

200

Launch date of the iPhone 13

When is September 24

200

This new program will give you a free iPhone with 5G now with one of our other offers or purchase under IB. Then in 2023, you get up to $800 off when you upgrade. In 2025, another up to $800 off.  

What is FOrever upgrade

200

This feature on the Sprint MAX plan will no longer slow down your data no matter how much data you use.

What is Unlimited Premium Data?
300

This CST document has everything you need for all current offers

Equipment Promo offers

300

These items are no longer included on the box of an iPhone 13 device.

What are Power Adapters, Earpods and Physical sim?

300

This is the first priority to offer to eligible customers to unleash the full TMOBILE experience

What is Sprint Select?
300

This is the allotted data for domestic roaming on the Sprint MAX Plan

What is 200 MB Domestic data roaming

400

This tab in CST is used to confirm if the device is eligible for the deal

What is Eligibility tab

400

By default this the iPhone 13 will use this for its network

What is eSim?

400

If moving the customer's account is not possible what's the next best action?

What is Sprint TechUp

400

This are the three types of Sprint MAX plan

What are Sprint Max, Max 55+ and Max Military

500

This is used to quote expected shipping timeframes and dates

500

Customers will know when they are experiencing the best network with this new ICON

What is Ultra Capacity 5G

500

What can a customer get for one year when they accept Sprint Select

What us Apple TV+ on US

500

This is the price of the Lines 1 to 3 with Autopay on the Sprint Max plan

What is 90, 60 and 30