FCAC

ALL

100

FCAC

What is Financial Consumer Agency Of Canada?

200

The hold Period, Amount & why you are holding funds, must be provided to clients & non clients upon request

What is The Holds Funds Disclosure Policy?

300

FCAC monitors

What is fair access to basic banking & codes of conduct

400

Brochures & updated rate information

What is to be displayed

500

Our Public Accountability Statement is contained in this

What is The Corporate Responsibility Report

SALES

100

Two Pieces of Id

What is required to open a personal account

200

Letter of Refusal

What is the form you provide when declining to open a personal account

300

The four disclosure documents required for personal accounts

What is the FST, FSA, About our accounts & services & About our intrest calculation

400

Value Account

What is our low cost account

500

Small Business Banking Commitment

What is provided to small business clients at account opening or when a problem is raised

SERVICE

100

$1500 OR less

What is the limit to cash a federal government cheque

200

The ID requirement to cash a federal government cheque

What is two pieces of id from either part A/B OR one piece that has both photo & signature

300

Need to provide client when declining to cash a federal government cheque

What is the Letter of refusal

400

This is the brochure that is provide when a problem is raised or upon request

What is "If you have a Problem or Concern" brochure

500

one that has a personal account & a TD Visa

What is a TD CLIENT