Fees
How much is a cashier's check?
$5
What 4 main forms of IDs are acceptable?
Drivers License, Marticula, State ID, Passport
What is required for a customer wanting to cash a check of 1K or more?
An ID
What product do we offer for customers who are looking to finance a car?
Auto Loans
What kind of account offers no NSF or OD?
eAccount
How much do we charge per money order?
$1
In order to open an account without a social security number or ITIN, the customer must have, what?
A Mexico passport or Marticula
What can we do for next day checks?
Deposit and memo post only
What product would suit a customer looking to save a large amount of money with high-interest?
CD (Certificate of Deposit)
Which kind of savings account is totally free?
Stash
It is technically a checking account without a debit card.
How much is a sheet of starter checks?
$2
How much does it cost to close an account before the 90 day period?
$25
A customer brings in a 3000 check. Recourse is 700 and it is not on ICApp. What kind of hold would be place on this check?
$700 Today and the rest in 3 banking days.
What product would be good for a customer looking to inquire on a new insurer for their home?
Insurance Referral
What type of account is good for people who want to save for their child's future?
Kids Count UTMA
What is the monthly maintenance fee for a Service 1 account?
$0
What is required for a 15 year old to open an account?
A parent must be present and they must have a valid ID (ex.: state ID, passport, etc. No school IDs)
What are all 3 ways you can get an approval on a 20K item?
Manager, Hotline, Officer On Call
What would be a good product for a customer looking to keep all their monthly payments in one place?
Bill Pay or eBill
What kind of checking account would be good for someone who is going to be receiving big deposits to their account and wants to get a high interest rate?
High Yield
(President Select High Yield Checking or Service 1 High Yield). President Select High Yield is 50K minimum daily balance. Service 1 High Yield is a minimum daily balance of 10K.
How much is it to send a wire?
$25
What are all 8 things that must be written on a BOB?
Banks, Occupation, Bills, Summary
Auto Loans, Insurance, Mortgage, Certificate of Deposit (CD) or Credit Cards
What is the maximum you can memo post in a day on an item?
$5,000
What product would be good for a customer looking to get a loan for a car, but their credit is insufficient?
Secured Loan
What kind of savings account is for people looking to invest in a 401K and receive interest?
Individual Retirement Account (Or IRA)
For this type of account you must contact CDE. You can deposit pre-tax income into this account which will grow tax free until withdrawal.