CW/TW
The "fingerprint" of our department...
What is a CW16?
The fraud present when our customer does not recognize an open credit card...
What is FRAPP?
The Tool we use to send emails...
What is a CCDT?
The screen where we see the past memos...
What is IAED?
Is the first thing that we need to place on our memo...
What is MXCTR (our site)?
The last resort that we have to clear an account...
What is a CW05?
Unrecognized non monetary changes is a possible characteristic...
What is an ATO?
The reason of the call we use the most in FWI...
What is an OUTBOUND CALLBACK?
The screen where we do the SF report...
What is MSFS?
The very first verification that we always do...
What is Full Name Verification (FNV)?
The status we use to clear a TW24...
What is a CW17?
The abbreviation that we have for a COUNTERFEIT...
What is a 4F?
The name of the tool that prompt us the AUTHENTICATIONS...
What is an AAT TOOL?
The screen we use to get the info for a RAF GEN...
What is a WCSA?
The information that we need to place on the memo when we interact with another person beside our customer during the call...
What is a Name and Relationship?
The three status that we need to transfer...
What is a CW21, CW34 AND TW27?
The provisioning source that makes a FALSE ATO a TRUE ATO...
What is an IN APP?
The sub category that we use for FRAUD TO VALID...
What is a REFFERED TO RAF?
The Event that we could use to find other memos placed by fraud departments...
What is a 930 913?
The abbreviation for OUTBOUND CALLBACK that is used by c3...
What is an OTBPH?
The status we use to clear a Balance transfer...
What is a CW18?
The type of fraud if the customer does not recognize a Balance transfer...
What is an ATO?
The name of the category where we find a phone number in LEXIS NEXIS...
What is a FIND A PERSON?
The code on the WFRD screen that tell us the history of the merchant with this customer is Undefined...
What is a ZZ?
The memo that we need to place when FWI prompt us the question: "Does the customer applied for the account?"...
What is a VRFD APP VALID?