Investigations
This must always include your analysis and details to support your conclusion
What is a narrative?
The rating a customer has when recommended for account closure
What is VERY HIGH?
The three categories of QC oversight
What are Investigations, Fraud and EDD?
This celebrity couple was nicknamed "Bennifer"
Who are Ben Affleck and Jennifer Lopez?
Lindsey Reed's favorite thing to smoke on the grill
What is Gouda?
This program is the gold standard for anti-money laundering training
What is the Certified Anti Money Laundering Specialist (CAMS)?
This is the "S" in SEDD
What is "specialized"?
This is QACs proactive, process oriented approach focused on preventing defects through planning and process enhancements.
What is quality assurance?
The "nightclub" where Tony Soprano and his crew conducted most of the business
What is the Bada Bing?
She named her children after cheese.
Who is Rachel?
This is a scheme involving criminals using social engineering tactics to gain trust of victims and convince them to drain their accounts
What is Pig Butchering?
What we do when a client has adverse media and the transaction activity appears to be associated with the adverse media
What is refer to Investigations?
QC is responsible for this monthly meeting to present the highest risk SARs and customers to SLT
What is Account Closure?
This 2023 film about pink existentialism starred Margot Robbie.
What is Barbie?
She spent 36 hours in India visiting last year.
Who is Jannel?
This day is the deadline to finish Q1 training for LCA teammates
What is Friday, February 27th?
This is considered the most definitive form of employment verification
What is payroll?
This investigator closed the highest number of cases and also had a QC score over 99% in January
Who is Kristina?
This 1997 blockbuster featured the line, "I'm the king of the world!"
What is Titanic?
She recently ran the Disney half marathon.
Who is Kristin?
If AGP cases go over this day, it is considered a breach of our internal SLA
What is day 49?
The system used by the Auto BL to submit internal referrals to EDD is called
This portion on the scorecard is worth 80% of your triage score?
What is "correct disposition"?
This horror film franchise features Ghostface.
What is Scream?
He was one credit shy of a minor in Film Studies in college.
Who is Pat?