This term refers to the integrated and continuous use of performance standards, performance measures, reporting, and quality improvement.
What is a performance management system?
100
These people should be involved early in the development of performance management efforts.
Who are? (any of these responses)
People whose performance will be measured – co-workers, staff
People who are financing the services – public, legislators, other agencies
People who are receiving the services – public, particular population
People who advocated for the people for whom the services are intended – advocacy groups
People who regulate or oversee the services – legislators, boards, agencies
People who evaluate the services – researchers, legislators
100
This 5 letter acronym refers to the Texas Legislative Budget Board performance measure reporting system.
What is ABEST?
200
This is a benefit of performance management.
What is? (any of these responses)
Better return on dollars invested in health
Greater accountability for funding
Reduced duplication of effort
Better understanding of public health improvements and priorities among employees, partners, and the public
Increased sense of cooperation and teamwork
Increased emphasis on quality, rather than quantity
Improved problem solving
200
Performance standards, Performance measures, Reporting and Quality improvement are all components of
What is performance management?
200
This tool is used in Quality Improvement to answer the question: “What are we trying to accomplish?”
What is an AIM statement?
300
Performance management is used to move From Silos to _____.
What is Systems?
300
These are objective standards or guidelines used to assess an organization’s performance.
What are performance standards?
300
This is a visual tool used to plot out the current process in a step by step manner.
What is a flow chart?
400
Healthy People 2020 and 10 Essential Public Health Services are both examples of
What are examples of national performance standards?
400
This component of performance management includes using data to improve policies, programs and outcomes, managing changes, and creating a learning organization.
What is QI?
400
This term refers to identical activities occurring at different places in the process flow.
What is duplication?
500
This is a pocket guide of tools used for continuous improvement and effective planning.
What is The Public Health Memory Jogger II?
500
Used to improve quality, this continuous cycle was created in the 1950s by Edward Demming.
What is the PDCA cycle?
500
This component of performance management includes analyzing and submitting data to managers and staff.