Emotions
What is the Emotional Wheel?
What is the overarching most important need?
Survival Need
What is active listening?
Eye contact, responding back to the person, no judgments
Why are is it helpful to identify emotions?
So people know how you are doing.
What are the two types of motivations that help us make choise?
Internal and external motivators
What are the four types of communication?
Assertive, passive, passive - aggressive, aggressive and aggressive
What does STARR stand for and how do you use it?
Stop, Think, Access, Respond and reflect
bringing up the past, thinking there is a winner and loser, yelling, threatening etc
What are the four Basic Needs?
Love/belonging , freedom, power, fun
What is one aspect of fair fighting?
Many answers can apply
What are positive and constructive consequences?
The positive or negative things that may happen when you make a choice.
What are the four R's of an apology?
recognition, responsibility, regret, restitution