N/S Policy
Same day r/s, cancellation and no show result in a $25 fee. First n/s of the year will be waived
Johnny has a cough and runny nose, tested negative for covid and wants to come in tomorrow. What appointment type would you select?
EP- Simple Visit
Follow Up rash
EP- Follow Up
How many days are there in a year?
365
What form must every patient have filled out and attached to patient docs?
Medical Release Form
Jane calls to schedule her annual WCC, she just turned 15 yrs old. What appointment type would you select?
EP- w14+ (wcc)
2 yr wcc
EP-24m-35m WCC
7
What is the office protocol for patients?
Everyone over the age of 2 must wear a facemask and there is only 1 parent allowed in the room with the patient
Jake went to the ER 2 days ago for a fever, his parents are calling to make a follow up appt with the dr. How would we schedule it?
EP- ER f/u (Urgent Care)
*for reason, put the name of the ER or UC the patient went to and then the reason for the ER visit*
EKG for Sports Physical
EP-Nurse (Immunizations/blood draw/ ekg)
How many letters are in the alphabet?
26
New Patient Protocol
Arrive 30 minutes early, bring ID's, Insurance Card, and have parent fill out MRF
Sandy needs a sports physical for high school. Her last physical was 7 months ago and she has private insurance. How would we schedule?
Sports/Camp (Sports/Camp Physical)
Follow up for ADHD
EP-ADHD
What is 11*11?
121
6
Mom calls to create a NP chart for her 12 year old son. What steps do we take?
1. Ask what insurance they have and make sure we accept it.
2. Create the chart
3. Ask the NP screening questions
4. Find an available slot in the schedule and make an appt.
Asthma f/u for a child who is 9 years old
EP-Asthma 4-11y
What is the largest country in the world?
Russia