The first name of University Hospital
What is Robert B. Green Hospital
The list of organs University Health Transplants
1. Liver
2. Lung
3. Kidney
The City in South Texas the Transplant Institute has a satellite clinic
What is McAllen
This letter in AIDET reminds staff to estimate how long something will take to
What is duration
The year the hospital opened it's doors to the community
1917
Patients name of the first Kidney Transplant at UH and the year.
Joan Glicksman Wish, 1985
The number of lives one organ donation can save
This emotion is reduced when staff clearly communicate duration and expectations.
What is anxiety
Number of Level 1 Trauma Centers in San Antonio
This made the 5000th transplant at UH special
Performed by an all-female team.
Improves efficiency of organ matching and is staffed by TOSA staff 24/7
What is the Center for Life (CFL)
This step includes explaining your role to the patient.
What is Introduce
Number of Transplant staff members
>220
The Vice President of the Transplant Institute
Patricia "Tricia" Jones
Kidney Liaison
“I’m going to take your blood pressure now. It may feel tight for a few seconds” demonstrates this step.
What is Explanation
This is the name of the first building at University Hospital-Medical Center
Rio Tower
The name of the Doctor that performed the first civilian liver transplant in San Antonio
Dr. Glenn Halff
The name of the furthest city in Texas where we conduct a satellite clinic
This AIDET step is most connected to building emotional rapport quickly
What is Acknowledge