Insurance
What is a copay?
Schedule option to be used when a patient moves their second appt of the week from Thurs to Fri, still abiding by their prescribed number of visits per week.
What is reschedule?
What is the payment log?
A free 10-15 minute conversation between potential patient and a provider, used to determine if physical therapy is the right course of action
What is a consultation?
Color of card used when patient requires authorization
What is a yellow card?
A percentage of treatment costs which the patient is responsible for
What is co-insurance?
Duration of appointment block for an initial eval
What is 60 mins/1 hour?
A weekly report which tracks leads received and how effective we were able to convert leads into patients
What is the referral tracker?
Treatment that speeds up the healing process by giving light energy to the cells that are responsible for healing tissue and reducing inflammation.
What is laser therapy?
Measurable survey given to patients about every 6v to track progress throughout treatment
What is FOTO?
An amount which an insured must pay before the insurance covers a dime
What is a deductible?
Patient calls to remove appointment with less than 24 hours notice and does not re-book within the week to adhere to prescribed plan of care. Repeated instances of this may result in day-to-day scheduling
What is a late cancel?
Referral source which "trumps" all others
What is RTNP?
Device used commonly at end of treatment which uses a combination of ice + compression
What is SQUID?
Insurance company which always requires MD referral and/or signature on initial eval and progress reports
Who is Medicare?
A patient must clarify position & information to multiple insurance companies
What is coordination of benefits?
Green schedule category always used for visit #2, as well as for any patient who requests this specifically which indicates to all staff that the appt should not be moved to another provider.
What is PT Mandatory?
Section of the daily tracking report which reflects if our schedule is too busy or too slow
What is schedule efficiency?
Most common body region we treated during Q1 2023
What is low back?
3 items constituting a "Successful Discharge"
What are Re-evaluation performed by provider, FOTO completed, and testimonial written by patient?