Resident Care
What you should do first if a resident falls
What is Stay with resident, call for help?
One company core value
-CARING
-ACCOUNTABILITY
-TEAMWORK
-FINANCIAL STEWARDSHIP
-PASSION
Simple way to show kindness
What is; a smile, a check-in, an offer of help
What is the uniform policy for your department.
Care: Navy blue scrubs
Life enrichment: Blue Polo
Front Desk: Blue Polo
Kitchen: Black Polo
CLOSED TOE/NONSLIP SHOES
This is the unofficial fuel that keeps the whole team going during a long shift.
What is COFFEE
True or False: Residents should be encouraged/empowered to do as much for themselves as possible.
True
Example of teamwork
What is; helping, communicating, collaboration, cooperation, cohesion
Finish the sentence: Treat others the way __________________.
What is; you want to be treated.
Extra 100 pts: Why is this important.
True/False: Crocs with straps are OK
FALSE
This is the animal that best represents your work style on a busy day.
What is a ___? (Chaos raccoon? Golden retriever? Sloth? Your choice!)
One sign a resident may be dehydrated
What is; dry mouth, dark urine, confusion.
Intergrity is important in care, why.
What is, ethics and/or trust
Coworker struggling—what do you do
What is; offer help!
Forgot your badge- what now
Ask concierge for a temporary badge.
This is the moment of pure unity that brings all departments together like family.
What is; when there's food in the breakroom :D
a resident refuses care, what do you do
What is; Respect, report, retry later.
Show leadership without a title
what is; setting an example, supporting peers
How to welcome new staff
What is; introduce yourself, show them around, offer help.
Why closed toe shoes
What is; safety and infection control
This is the superpower you wish you had at work for just ONE shift.
What is 'teleporting / cloning / mind reading? Open ended!
What does person centered care mean
What is; care focused on preferences and individuality.
How to help keep morale high when things get tough
What is; staying positive, supporting teammates, showing appreciation, or finding small ways to keep each other motivated
Shout someone out for an act of kindness/going above and beyond you saw happen
Open ended answer.
Name 2 non-policy items
What is;
1. any clothing with visible brand name.
2. Personal cell phone/headphone use on the floor.
Can be open ended answer.
This is the most “relatable workplace moment” everyone in the building has experienced.
What is 'thinking you heard your name but you didn’t?'