Business Communication
This theory explains how information is sent and received through a sender, channel, and receiver.
Shannon-Weaver Model of Communication
Which stage involves seeing one’s own culture as superior?
Defense
Which dimension focuses on individual goals vs group goals?
Individualism vs Collectivism
A culture that avoids uncertainty prefers what?
Clear rules and structure
This theory explains cultural differences using dimensions like power distance and individualism
Hofstede’s Cultural Dimensions Theory
In which stage do people start recognizing cultural differences but minimize them?
Minimization
How might high power distance affect communication in organizations?
Less open communication, more hierarchy, employees less likely to challenge leaders
A team fails because the leader makes all decisions and ignores feedback.
Which leadership style is this and one disadvantage?
Autocratic leadership — reduces motivation / limits creativity
Who developed the 7 step problem-solving model used in education and critical thinking? List steps.
John Dewey
Sharing confidential company information without permission is what?
A legal/ethical violation
Why is plagiarism considered unethical?
Because it uses others’ work without giving credit
In John Dewey’s problem-solving model, what comes AFTER identifying the problem?
Generating possible solutions (hypotheses)
This concept includes self-awareness, empathy, and social skills in communication.
Emotional Intelligence
A manager understands employees’ emotions, adapts communication, and builds strong relationships.
Which theory does this best represent and why?
Emotional Intelligence — because it involves self-awareness, empathy, and relationship management
According to Daniel Goleman, which Emotional Intelligence skill helps you understand other people’s feelings?
Empathy
A company operates in a culture where teamwork is more important than individual success.
Which Hofstede dimension does this reflect and why?
Collectivism — because group goals are prioritized over individual goals