Marketing
What has been publicly live for a month?
The app
This Manufacturer had the 1 part that was the most sold in the first quater.
RLS
In Q1 2026, TruTech measured success not just by sales dollars, but by what other metric displayed on the wall between Madelyn’s and Greg’s office.
Orders
In Q1, customer service launched an AI chat bot to help customers
TruAssistant
This core value means being honest, transparent, and fair with customers, coworkers, and vendors, even when no one is watching
Do the right thing
Who is attending Energy Out West?
Madelyn
This is Vendor had the largest dollar amount PO sent in the last quarter.
NAVAC
In Q1 2026, TruTech focused heavily on having enough of this on hand so customers wouldn’t see “out of stock” when ordering.
Inventory
With the new Aircall phone system we identify call in HubSpot using this technique.
TAG
This value is demonstrated when you step in to help a struggling teammate, act selflessly, and take responsibility for your actions.
Be a team player
How many app downloads did we get in the first month of it being live?
2451 Downloads
This is the heaviest part we stock in our warhouse
US5100-X (Retrotech Blower Door)
When accounting shares numbers so everyone -not just finance -can understand what’s happening in the business, accounting is really providing this.
Clarity
10 manufacturer process where written.
Returns Department ROCK
Being organized, detail oriented, and observant in your daily work best reflects this core value.
Be attentive