Mindset & Values
What 2 types of mindsets did we talk about?
Growth vs Fixed
What is the % of team members avoiding tough feedback?
70%
Which one can be learned over time: Ei or IQ?
EI
What is feedback?
Feedback is an active conversation between TWO people. Both the giver and receiver have equal weight and responsibility. Feedback is multi-directional: peer to peer, leader to team member, team member to leader. Feedback should inspire performance, career growth, and self-awareness.
What is the Amygdala Hijack?
When triggered, amygdala hijack overrides the thinking brain and sends messages to the rest of the body to fight/flight hormones
What is a mindset?
The established set of attitudes held by someone.
What is feedback vs Assessment?
Feedback is tied to a specific event or pattern of behavior. It is delivered with concrete examples and is designed to create actionable change. An assessment of performance provides a holistic account of a person's contributions, work quality, and approach to their role. It likely encompasses many events, patterns, and example
What does GROW stand for?
Goal, Reality, Option, Will
What are the requirements/ingredients for effective leadership? (Hint: there are 3!)
Cognitive Ability, Technical Skills + Emotional Intelligence
Why do values matter? ( give 3 reasons)
Gives us the why, purposeful action, a compass for action and decision-making, allows to live a more fulfilled life, enhanced health
What is psychological safety?
an awareness of interpersonal risk that does not hinder a willingness to speak up, to make mistakes, to try things and to challenge assumptions.
What are the 4 forms of Reappraisal?
Repositioning, Reinterpreting, Normalizing, Reordering
Name 3 ways in which emotions are useful for
Emotions are data useful for decision making, for understanding, for protection and for motivation
What are 2 great questions to find out about one's values?
Identify the time when you were happiest at work, most proud, most satisfied/fulfilled
what are the 3 elements of feedback?
Situation, Behaviour and Impact. Keep it relevant, objective and precise
Name 3 ways to cultivate compassion when Coaching?
Ask how you can help, don’t assume you know what’s wanted or needed
Look for commonalities with your team members
Encourage cooperation instead of competition in your team
Cultivate a genuine curiosity about the individuals on your team
Lead by example — treating others with compassion is contagious!
Be mindful of boundaries — avoid being an emotional sponge
What is the difference between EI and IQ?
Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. IQ is Your abilities to learn and understand new situations, to reason through a given problem, to apply knowledge to a current situation. Intelligence primarily involves the neocortex portion of the brain, which governs abstract thinking and reasoning.