Car
Contents
Building
Landlord/Caravan
Lucky dip
100

how many days is the cooling of period 

14 days

100

True or False

A collection of art work would be a specified content 

true 

100

true or false 

the replacement value of your buildings is not the same as market value 

true

100

We pay for your rental costs after an insured event where the home isn't livable for your tenants. 

for up to how many days/months will we pay your rent?

up to 12 months 

100

True or false

It costs extra to pay your premium monthly instead of annually 

false

200

how much will we pay for emergency repairs when you have an accident to allow you to drive home after a covered accident. 

$500 of any one incident 

200

How many days will we cover your portable contents outside of Australia 

Up to 120 days 

200

The granny flat i collect rental income on my property is covered under my building insurance?

No, if rented out and you recieve money or reward. it isnt covered.

200

To be eligible for the new for old replacement on your caravan, how old does the caravan have to be from the time it was registered? 

2 years or less 

200

true or false

the excess for portable contents is per item not per claim 

false

300

if your tools were stolen out of your car where the doors were locked. What is the maximum we will pay to replace your tools

$3000 for One incident

300

what is the excess for a portable contents claim 

$100

300

which events does the 72-hour exclusion period apply for? 

Cyclone, flood, grassfires and bushfires 

300

You are camping and you lock your bikes in the annexe to go for a swim.

when you return you see that the locked up bikes have been taken. Are you covered for this theft?

No, any contents stolen from your annexe or awnings are not covered. They have to be locked inside the caravan 

300

Is hearing aids a listed or unlisted portable content? 

Listed

400

What is the main reason someone will choose agreed value instead of market value?

if there is any modifications or accessories that have been added.



400

what are the two set limits for general contents

$2500 per item 

$7500 for a set or collection 

400

If you had an earthquake/tsunami which caused a landslide to occur a day after this event, will you be covered? 

yes

If it is caused directly by the earthquake and occurs within 72 hours of the earthquake happening 

400

A big thunder storm hits and a big branch from a tree has fallen and smashed a window.

Will you be covered for this? 

Yes as it is an insured event 

400

what are the optional covers you can choose for home and contents?

accidental damage, flood cover, motor burn out

500

If a named driver under 25 has an accident in your car what is the excess you will have to pay?

what is the excess for an unlisted driver under 25?

listed- $600

unlisted- $1800 

500

you were walking in the street and smashed your phone screen. You have portable contents. Will we cover you for your smashed phone screen?

no you are not covered for a cracked/smashed screen. 

500

When your home is getting rebuilt after an insured event, we help pay the costs of builders ect. 

up to how much will we pay to cover these costs?

Is there any excess if so how much?

up to $5000

Nill excess 

500

If my outside table and chairs get damage or lost in an insured event. (That i own and tenants use). how much is covered and what is the excess

Maximum amount of $1000 and no excess applies

500

what is the maximum we will pay to replace your child seat/ baby capsules in a covered accident?

maximum $500 of any one incident