What is the name of the form used to deposit into any IRA?
What is "IRA/HSA Contribution Form"
100
Who sets up an IRA accounts
What is an FSR or I and I representative
100
What is the new due date for Credit Cards?
What is the 13th of each month
100
What credit cards are impacted by the modifications in this Act?
What is consumer only. Commerical cards are not effected
100
What other changes occured with Credit cards that are NOT apart of Credit Card Act 2009?
What is Late charge Changes
$1-250= $20 charge(no change)
$250.10 & up= $30.
200
How many different investment options does RCU offer?
What is Easy Save, Variable, or IRA Certificate
200
What different IRA types are there?
What is Traditional, SEP, Roth
200
When does the member recieve notice that they are recieving penalty charges?
What is payment is 60 days past due.
200
What is the age of restriction discussed in this act
What is 21 years old
200
What year did RCU start
What is 1964
300
What stipulations are there to deposit into the Easy Save and Variable accounts?
What is NONE, you can deposit into them at any point.
300
What is the differentiantial factor between the 3
Contributions, age restrictions, taxation payment
300
How does a Member get off of penalty rate?
After 6 consecutive on time payments
300
What changes will be noted on the statement?
What is a Schumer box, Late payment notice, Minimum payment notice, transactions(in many cases) will not be displayed until page 2
300
What is the mission of RCU
To provide prompt, friendly, accurate service to our members
400
When can you deposit into a Fixed Rate IRA?
What is the grace period
400
Not available for Roth or SEP IRAs
No minimum deposit
No term
What is Easy Save
400
When does the penalty rate take effect?
What is 60 days from the statement date(notification to MBR)
400
What are some consumer benefits of this act
What is Allocation of payments, increase grace period(reduction in finance charges)
400
Name all 6 phases?
Build Rapport & Trust
Gather information and Gain agreement on needs
Gain agreement on Solutions
Implement
Validate and Follow up
Grow the relationship
500
What type of deposit transaction can not be used when using the IRA/HSA contribution form
What is "HSA mistaken distribution"
500
180 day early withdrawl penalty if not in grace period
payroll deduction is available
No minimum deposit
What is Variable rate
500
Where does the name Schumer orginiate
Who is a NY Senator, that wrote the initial legislation for this Act
500
What are the changes to the "Over the limit" process
Eliminate the over the limit fees,
Predetermited amounts allowed (Pad) for each Member.
The Pad is percentage the allowed over the limit will be automatically calculated based on previous history(RCU & Bureau). "Pads" can change from month to month
500
Name all 11 locations that we are expanding into
What is Centuria, Balsam Lake, Star Prarie, Milton, Amery, Somerset, New Richmond, River Falls, Menomonie, Osecela, St Croix Falls.