2.01 Vehicle Crashes
True or False:
(Non-Employee Crashes) Security Officers will respond to all collisions reported on the Medical Center Main Campus.
True.
Challenges may be used to identify what?
A person’s purpose for being on Medical Center property.
A minimum of how many officers will be dispatched for all alarms?
Two officers.
Copies of video from security cameras may be released only with approval of whom?
Security Administration.
Desired response to escorts is less than how many minutes?
5 minutes.
If not reported to law enforcement, the involved parties should be encouraged to exchange contact information and should be provided what type of form?
An Information Exchange Form.
What is the purpose of this protocol?
To maintain standardized guidelines for Security Services personnel for the approach, challenge and/or detention of persons on Medical Center property.
When dispatched to an alarm, Emergency Communications will provide what information?
The type and location of the alarm.
True or False:
Cameras installed for clinical and research purposes are operated or maintained as part of the security surveillance system.
False.
Upon arrival at their location, the Security Officer will greet the caller and immediately do what?
Call Emergency Communications with their arrival “10-23”.
All accidents involving personal injury (or claims of injury) as well as those crashes amounting in what estimated value will be reported to local law enforcement?
$1,000.
In all interactions, how are Security Services personnel are to treat people?
Fairly and equally, with dignity and respect.
Alarms may be installed in various locations based on what?
Assessed need and functionality of the units.
Designated computer work stations permit access to the surveillance system to permit live view of areas and/or recorded images. Stations are available in what locations? (There are 3)
Base 3, the Emergency Communications Center (ECC) and Security Administration.
When the Security Officer arrive at the caller’s location, they will call Emergency Communications with what information?
The beginning odometer reading (mileage).
Officers will enter into ECOMM what information when completing report?
Vehicle descriptions (including registration plate numbers) and names of drivers/passengers of each vehicle as well as names of any identified witnesses.
Security Personnel should evaluate the totality of circumstances to include what?
The time/location of the interaction, provided statements, the person’s demeanor, physical appearance and general behavior.
Security Personnel will document any detected criminal activity, suspicious activity, or potential safety issue related to alarm activation via what?
ECOMM.
All requests for copies of video files must be submitted to who?
The Director of Security Services or designee for approval.
When the Security Officer arrives at the final destination, they will call Emergency Communications with what information?
The ending odometer reading.
Security personnel will not attempt to determine what?
At fault.
**Double Points**
Security Officers will ensure that they maintain contact with who, and provide prior notification of what?
The Emergency Communications Center and provide prior notification of their intent to engage in challenge activity.
Name the different alarm types. (There are 8)
1. Panic Alarms 2. Emergency Release 3. Glass Break Detectors 4. Motion Detectors 5. Lock Down Alarms 6. Burglar Alarms 7. Door-Held-Open Alarms 8. Door-Forced-Open Alarms
Surveillance cameras will be positioned (installed) in a manner to avoid view into patient rooms except for what areas?
Behavioral Health holding areas.
What are the types of money escorts? (There are 2)
Accompanied and Unaccompanied.