AR
The function to use when documenting collection attempts
What is a Memo?
The email address of the user so they can access VoyagerPlus for resident care
What is EHR username?
A tool for each DH track orders, expenses and remaining budget amounts
What is a spend down?
The online portal for resident payments
What is Rent Cafe?
The end date of the month end process
What is the last business day of the month?
The report to view resident balances for the month and how long the charges have been past due?
What is the Aging by Accounting Period report?
The action to take when you have an issue or problem when completing an action in any YardiOne application (and not emailing a person directly)
What is submit a Yardi Support Ticket?
Any ordinary expense invoices over this amount require RD approval
What is $2500?
The start date that a resident begins to pay for their apartment (not when they are physically there)
What is financial possession date?
The action to complete BEFORE mailing statements to make sure they are accurate
What is review payer statements?
When a move in has a discount with a start and end date
What is a short term incentive?
The application used to manage resident payment portal
What is Site Manager?
Online portal for companies to submit their own invoices
What is Vendor Cafe?
The action to complete after creating charges, credits or manage services on a resident ledger
What is post your batch?
Charges added to a resident account if not paid by due date?
What are late fees?
The event that triggers the BOM to complete the move out function
What is the resident physically vacates apartment and turns in key?
Where you can find Spring Arbor instruction guides, forms, policies and procedures
What is Spring Arbor SharePoint's Resources folder?
The workflow to use for most invoices received at the community
What is Ordinary Expense?
Actions to take when a resident/responsible party has not made payment after 30 days?
What is the discharge process?
Charges to be posted prior to creating the monthly billing batch
What are ancillary charges?
The most important practice when using Yardi Payment Processing
What is to check the payments dashboard DAILY?
What is Client Central?
A code to group revenue or expenses and display on Financial Analytics report
What is a GL code?
The queue to check when a level of care (LOC) change requires a billing change
What is Pending Manage Services?
Important step to check prior to creating the monthly billing batch
What is check for open batches?