All Things Service
This is the late pickup shipment adjustment process that may be used to apply an additional day of service to packages for shipper-caused occurrences that prevent FXG operations from processing packages before the critical cut time (typically 1 hour prior to the critical dispatch time of a trailer). Examples of these occurrences may include late scheduled pickups, large releases that cause terminal capacity to be exceeded or late EPDI transmission which causes total SWAK volume to exceed processing capacity.
What is LPSAP?
This is the distance that a pickup will be flagged when a scanner GPS stamp is this far from the pickup location.
What is .75 of a mile?
This is impacted when drivers move packages around or when SPs have not planned their business accurately.
What is the Van Scan accuracy(VSA)?
What does ISP stand for
Independent Service Provider
What District is this?
What is Red River?
This service measures the facility and SP ability to deliver, or attempt to deliver, packages based on availability rather than commit
What is Local Inbound Service (LIB)?
This is what happens when a driver does not key in the entire address correctly when they manually enter a pickup address.
What is proximity alert or flag?
This method involves 5 basic steps that are followed when van loading by all package handlers.
What is C.L.A.S.P?
Charge the belt
Locate the Package
Add Scan/Accurately Load
SID
Pickup whre you left off.
This is an application that can plot historical days of information and created optimized solutions out of those data subsets in order to facilitate further engagement with Efficient Work Area Design, Overlap, and Peak Planning.
What is WAP or Work Area Planning Application?
True or False: Maximo has an option for you to automatically get reports of rentals whenever requested.
What is True?
This is the company service performance measured against published service standards or date from origin to destination.
What are Ontime Service (OTS)?
This is the station's goal for proximity alerts.
What is 5%?
This is what ETP stands for on a sticker or preload assist label.
What is estimated total packages?
This is the 3 Ms the FedEx does not control for a Service Provider.
What is Method, Manner, and Means?
This is no longer needed to be returned to the State Highway Patrol after a roadside inspection.
What is a DVER or Driver/Vehicle Examination Report?
This is Local Inbound service but includes the exceptions.
What is Real Inbound Service (RIB)?
These are the people that soon will only be allowed to call CPC to update a pickup window?
Who is the AO or BC Only?
This is the result of a Package handler not van scanning a package and that same package has no other scans the rest of the day.
What is a Code 85?
Service provider adjust and monitor pickup alerts here.
What is FCC?
This email comes out with actions for the week that is broken up into 4 categories: Safety, Service, People, and Efficiency.
What is Focus on the Four?
What does LMP stand for?
Last Mile Performance
What is a SDO?
SAME DAY ON CALL
Preload starts in the AM. This is what what AM stands for.
What is ante meridiem?
What can a SP use to see different metrics like PPOD
What is Spotlight
This is last revision date of the WPVP01 that should be visible at all times.(Open Book)
What is 01/2015?