Customer Care, Support and Services
The loss or decline in memory and other cognitive abilities
What is dementia
This position must be a registered nurse and reports to the administrator
Who is the Director of Nursing
The primary stimulus for the development of the nursing home industry
What is the Social Security Act of 1935
Occupational Safety and Health Act (OSHA) inspectors examine the records of illnesses and injuries to the_________
Who are employees
The concept of delegation is permitting decisions to be made
What is "at the lowest level possible"
a _____ _____ for 8 consecutive hours per day, seven days a week.
What is a Registered Nurse
All nursing homes are required to submit specific wage data on a quarterly basis
What is Payroll Based Journal
In the early 1980's, CMS imposed a program on hospitals that had a strong impact on nursing homes. Medicare patients were classified into groups according to diagnosis.
What are Diagnosis Related Groups
Aisles, corridors, and ramps used for exit must be clear, unobstructed and ____ in width
What is 8 feet
What concept does the administrator use if he/she tells the admissions director to drop the daily reporting and to report only on days census drops below 90%.
What is management by objectives
This data sheet must be in a format that is legible, must be displayed at the beginning of each shift and the surveyors will check to ensure it is in a prominent place
What is the daily staffing
This is the key person that handles an employee problem or grievance
Who is the immediate supervisor
Due to changes in reimbursement to nursing facilities, most facilities today have their beds licensed for Medicare and Medicaid
What is dually certified
Travel distance from within any patient room to an exit access must not exceed
What is 200 feet
Under tag F241 the resident has the right to make choices about aspects of his/her life. The government defines dignity as caring for residents in a manner that maintains full recognition of the resident's
what is Individuality
These can be condensed into 5 categories
Hygiene
Mobility
Elimination
Dining
Communication
What are (ADLs), Activities of Daily Living
This allows a former employee to maintain group health insurance for medical benefits for up to 18 months regardless of the reason for separation from the job
What is COBRA
Extra Credit:
What does COBRA stand for:
Consolidated Omnibus Reconciliation Act
Excess of current assets over current liabilities
What is working capital
One of OSHA's programs require preparation and distribution of Safety Data Sheets
What is Hazard communication
Encoding data into unrecognizable streams of data while data are in transit
What is Cryptology
Employee who does not follow proper hand hygiene and the mishandling of soiled linen
What are the 2 major causes of the spread of infections in nursing homes
Giving an across the board wage increase based on the Consumer Price Index
well deserved raise to the staff
boost in staff pay levels
indexed wage increase
cost of living increase
What is cost of living increase
Dining director receives an order for $45,000 of raw food in the month of September. Accounts payable records the purchase in September, but it doesn't get paid until October.
type of accounting:
accrual basis accounting
GAAP
cash basis accounting
cost basis accounting
What is accrual basis accounting
These regulations state that buildings should provide handicapped parking spaces that are at least 8 feet wide with a 5 foot aisle that may be utilized for 2 parking spaces
What is the Americans with Disability Act Accessibility Guidelines (ADAAG)
Percentage of residents who need help with activities of daily living
Percentage of residents with urinary tract infections
Percentage of short-stay residents with pressure sores
What are Federal quality measures